Dealership Experience
13 yrs, 5 mos
Industry Experience
35 yrs
553 Reviews
Write a Review553 Reviews of Michael Kayes
October 28, 2024
Awesome Service! Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my car would be done. From drop off to pick up service was great. I never had any issues with taking my car here and will continue to use them. More
October 22, 2024
The Hamilton VW Service Dept was professional, responsive & understanding and they expedited repairs to get my car back on the road when it broke down on the NJ Turnpike en route from Mass to Baltimore. Shou & understanding and they expedited repairs to get my car back on the road when it broke down on the NJ Turnpike en route from Mass to Baltimore. Shout out to Mike, Mike, Ginny & Jared for their help in a stressful situation. More
Other Employees Tagged: Ginny Polizzi , Mike the mechanic and Jared.
October 18, 2024
I went to a different dealership and was unhappy with the service. So I’m back to Hamilton VW because the service department is professional and friendly and looks out for its customers. No unnecessary repai service. So I’m back to Hamilton VW because the service department is professional and friendly and looks out for its customers. No unnecessary repairs and no gouging. Plus a free car wash. More
Other Employees Tagged: Ginny Polizzi , Bradley Molina
October 18, 2024
Easy to schedule the appointment. Friendly atmosphere and professional staff. Thanks to Mike and Ginny. Friendly atmosphere and professional staff. Thanks to Mike and Ginny. More
Other Employees Tagged: Ginny Polizzi
October 12, 2024
I waited, service was completed in a timely manner. Needed items were explained to me. Needed items were explained to me. More
Other Employees Tagged: Ginny Polizzi
October 03, 2024
This dealership is excellent! I took my car in for an oil change/20,000 miles service and my car was returned to me sparkling. They even washed it and waxed it. I was extremely im I took my car in for an oil change/20,000 miles service and my car was returned to me sparkling. They even washed it and waxed it. I was extremely impressed. Brad at the counter was very helpful and friendly. More
Other Employees Tagged: Ginny Polizzi , Bradley Molina
October 01, 2024
Ginny is good to work with. But the fact that the ID4 has so many recalls, and VW has an extremely difficult time bringing in parts to deal with the recalls is a huge issue. I But the fact that the ID4 has so many recalls, and VW has an extremely difficult time bringing in parts to deal with the recalls is a huge issue. I have waited 15 months to get recalls done, with two canceled appointments, extensive delays with no call backs. I still have one more recall I'm waiting for. More
Other Employees Tagged: Ginny Polizzi

