Dealership Experience
11 yrs, 11 mos
Industry Experience
33 yrs, 6 mos
468 Reviews
Write a Review468 Reviews of Michael Kayes
December 21, 2024
Brought my Cross Sport in for a recall repair. As promised they had a loaner ready and waiting. Then, the icing on the cake was when Mike called early in the afternoon to tell me that my car was As promised they had a loaner ready and waiting. Then, the icing on the cake was when Mike called early in the afternoon to tell me that my car was ready. Returning the loaner and getting my car took maybe fifteen minutes. I can’t say enough good things about this dealership More
December 21, 2024
Mike who took care of our maintenance service visit was very efficient, courteous & professional. I was so glad that I switched from a different location even though it’s 1/2 of the distance. VW can benefi very efficient, courteous & professional. I was so glad that I switched from a different location even though it’s 1/2 of the distance. VW can benefit from having Mike train service reps at other locations! More
Other Employees Tagged: Ginny Polizzi , Mike and Jared (spelling?)
December 19, 2024
Ginny needs to learn customer service - it’s like she chooses everything possible to get under the clients skin. She got cussed out before it was my turn and I felt so bad so I thought I’d be extra respe chooses everything possible to get under the clients skin. She got cussed out before it was my turn and I felt so bad so I thought I’d be extra respectful and man was this woman vicious with me FOR NO REASON More
Other Employees Tagged: Ginny Polizzi
December 19, 2024
The only negative thing I could say is that I was told my oil change would take an hour and it was an hour and 15 minutes. That's OK. Better done correctly and longer than quickly and incorrectly. oil change would take an hour and it was an hour and 15 minutes. That's OK. Better done correctly and longer than quickly and incorrectly. More
Other Employees Tagged: Ginny Polizzi
December 19, 2024
The go to for service in the area. I go out of my way to get there because there is trust and I have lost that over the years with other dealerships in the south Jersey area. I go out of my way to get there because there is trust and I have lost that over the years with other dealerships in the south Jersey area. More
Other Employees Tagged: Ginny Polizzi
December 14, 2024
My service appointment went very smoothly. Ginny is amazing and very kind! Dealership was organized and clean. Thank you Ginny is amazing and very kind! Dealership was organized and clean. Thank you More
Other Employees Tagged: Ginny Polizzi
December 13, 2024
I don’t have any problem with this dealership or the service department. They were extremely helpful during the buying process and whenever I brought the vehicle in they have been courteous and respectf service department. They were extremely helpful during the buying process and whenever I brought the vehicle in they have been courteous and respectful. More
December 12, 2024
I didn't purchase my car here but I've had my GTI (100k miles) serviced here for every service. Ginny and Michael were helpful and professional as always. I highly recommend this company. miles) serviced here for every service. Ginny and Michael were helpful and professional as always. I highly recommend this company. More
Other Employees Tagged: Ginny Polizzi
December 11, 2024
Courteous staff, comfortable waiting area, and vehicle was ready sooner than promised on this visit. was ready sooner than promised on this visit. More
Other Employees Tagged: Ginny Polizzi
December 05, 2024
Very courteous and knowledgeable staff. Service was prompt, car returned in peak condition. Will be back Service was prompt, car returned in peak condition. Will be back More
Other Employees Tagged: Ginny Polizzi