Michael Jones

This review is specifically about Mike Jones, a Finance Manager who yelled at us so loudly during our negotiations the General Manager had to come in. We found a car at Stamford Hyundai and had a fine exp Manager who yelled at us so loudly during our negotiations the General Manager had to come in. We found a car at Stamford Hyundai and had a fine experience with the sales person, our overall experience was fine until we started negotiating with Mike Jones. While negotiating the price of our extended warranty Mike Jones began YELLING at us, he told us we were not allowed to have a friend on the phone to help support us in the negotiations (not true) and became so loud and irate, we were physically afraid to be in the room with him. The General Manager, Scott Vogel, had to come in and cool him off. His behavior was extremely intimidating considering we were 2 young women alone in the room with him and extremely unprofessional. We weren't able to drive off in the car as it was a recent trade in and in later conversations with Mike Jones he spoke to us in a degrading manner and failed to inform us of very important information regarding our loan despite multiple calls from our end. That this man remains employed by Stamford Hyundai makes me question management. Someone who yells at customers and make them fear for their safety should NOT be allowed to continue working there. While the sales person was fine I could not recommend this dealership. If we were their with a man, Mike Jones wouldn't have had the audacity to behave the way he did. Other problems we had with the dealership We were told the vehicle would be delivered next day, we opted to pick it up instead because we had questions about the loan and the vehicle still wasn't ready. Mike Jones lied and said we couldn't negotiate the loan after the initial contract signing but since we didn't have the car yet they didn't uphold their end of the deal so this was false. Do better Stamford Hyundai. Find someone who is not a liability. More

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Shoutout to Gelis at Stamford Hyundai on my stress free sale on my 2025 Tucson. 2nd purchase at this dealership & both times were seamless & easy the way it should be. Willing to negotiate & focuses on cus sale on my 2025 Tucson. 2nd purchase at this dealership & both times were seamless & easy the way it should be. Willing to negotiate & focuses on customer satisfaction. 10/10 for both my salesperson & the staff. 🎉 More

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Professional courteous. On time. No false promises. All deliveries on time. Jonathan goes thr extra mile On time. No false promises. All deliveries on time. Jonathan goes thr extra mile More

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Bernardo was extremely kind, informative, and helpful in helping me find the perfect vehicle and sorting out my lease agreement. helping me find the perfect vehicle and sorting out my lease agreement. More

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They were so responsive and moved quickly and seamlessly through the entire buying process. Really appreciated how nice everyone was. through the entire buying process. Really appreciated how nice everyone was. More

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This step in your process is annoying and a reason why people don't like taking surveys people don't like taking surveys More

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The salespeople are great, very thoughtful with the client. Definitely will buy my next car with them. client. Definitely will buy my next car with them. More

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They treated me so well and Bernardo and Mike and John were awesome and helpful people who helped me out through the whole process . They welcomed me in their Hyundai family with no problem . were awesome and helpful people who helped me out through the whole process . They welcomed me in their Hyundai family with no problem . More

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Jessica Alves was the best. The fact that I could use all functionality of the car is evidence of her patience to be sure I knew how everything worked! The fact that I could use all functionality of the car is evidence of her patience to be sure I knew how everything worked! More

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I initially walked into Stamford Hyundai for routine maintenance of my 2019 Kona and ultimately left with a new car. Karisha Bennett was wonderful! I was greeted with a smile and when it was time to e maintenance of my 2019 Kona and ultimately left with a new car. Karisha Bennett was wonderful! I was greeted with a smile and when it was time to explain what service was needed on my Kona, she gave me a clear understanding of what had to be done as well as an update on my vehicles' warranty. While waiting for my Kona, I began wondering around the lot and and asked about luxury vehicle that was for sale. I had worked with Hensley when I purchased the Kona who referred me over to Jonathan. Jonathan took me on a test drive in a BMW X3 that just happed to be on the lot. The drive was perfect. The route he chose allowed me to feel the drive, turn radius and acceleration of the X3. I almost gave up on Stamford Hyundai due to previous service but Krisha was the first person I encountered and due to her professionalism and friendly nature, it was a no brainer when I decided to purchase the BMW X3. More

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