Michael Johnson

This dealership is the epitome of customer service! Not only do they assist in whatever request you have, they go above and beyond! Joe is my service rep and he has never disappointed me! I’ve purchase Not only do they assist in whatever request you have, they go above and beyond! Joe is my service rep and he has never disappointed me! I’ve purchased over 5 cars from them and all my cars are serviced by them. Kudos to O’Fallon Buick GMC More

by COLLECTIVECATERING Verified Customer Verified Customer

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My salesman was very friendly and interested in my needs. He was patient in my changes. And very willing to help and answer all my questions He was patient in my changes. And very willing to help and answer all my questions More

by jbusby2016 Verified Customer Verified Customer

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Customer friendly, knowledgeable and a pleasure to do business with. Will recommend to friends and family. business with. Will recommend to friends and family. More

by sharon.pace Verified Customer Verified Customer

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The buying process was as smooth a painless as possible. Walter was amazing to deal with and would highly recommend! They were not pushy at all during the whole process and that says a lot about them! Walter was amazing to deal with and would highly recommend! They were not pushy at all during the whole process and that says a lot about them! More

by timothyw86 Verified Customer Verified Customer

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Our salesperson Hakeem went above and beyond. All other staff were very courteous and friendly All other staff were very courteous and friendly More

by gkgers178 Verified Customer Verified Customer

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Paul and the finance manager could not have been nicer and more helpful.. I really liked how they listened to my needs and wants without forcing any extras on me. I will highly recommend both of them and more helpful.. I really liked how they listened to my needs and wants without forcing any extras on me. I will highly recommend both of them More

by STLHOCKEYFAN9 Verified Customer Verified Customer

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I was in the market for a new work truck and O'Fallon came up as one of the top rated dealers with the best discounts in the nation, so I gave them a call and got Paul as my Sales guy. Paul and I went ba came up as one of the top rated dealers with the best discounts in the nation, so I gave them a call and got Paul as my Sales guy. Paul and I went back and forth about the truck and my trade in over a few days. I'm from WI and never bought a vehicle from another state. Paul assured me they do this all the time and there should be no worries. We made a deal on the truck, Paul pulled it off the sales floor and put it into service to get ready for me to pick up the next day. The next morning, 5 hours into our drive Paul called to drop a bomb, a manager the night prior, took the truck out of service and sold it. Crazy. Since we were almost there, we continued to the dealer to see if there was other trucks on the lot we would like. Paul met us at the door and was very kind and apologetic. They had another truck on the lot that was the same model but had a lot of "extras" I really wasn't into or needed. After some negotiations we worked out a deal and I am happy with the truck. At one point we met with Richard the GM. Richard came off as very arrogant and unapologetic. By self admittance, he was the one who pulled the keys the night before and sold the truck that was reserved for me. We never got an apology from him. He was in "sales" mode the whole time and it was a bit aggravating. 100% of the reason this review is getting 5 stars is because of Paul. He's a down to earth, straight forward guy. Johnny on the spot throughout the whole process. In the end, we left happy. We would do business with O'Fallon again. Also, Micheal Johnson is one cool dude! More

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Great sales rep. Made the pain of buying a new car more enjoyable . Thank you for working with us. Made the pain of buying a new car more enjoyable . Thank you for working with us. More

by scallahan3 Verified Customer Verified Customer

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Exceptional Experience from Start to Finish The entire car-buying process was incredibly smooth and hassle-free. The team worked closely with me every step of the way—even up until the very last minute t car-buying process was incredibly smooth and hassle-free. The team worked closely with me every step of the way—even up until the very last minute to ensure everything went perfectly. Their dedication to customer satisfaction truly stood out. I would absolutely return to purchase another vehicle in the future and highly recommend them to anyone in the market for a car. More

by neffdalton92 Verified Customer Verified Customer

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Having purchased numerous cars, trucks, and SUVs over the years, we can confidently say that this experience surpassed all others. Devan Walls, truly living up to his title as the "car matchmaker," made the years, we can confidently say that this experience surpassed all others. Devan Walls, truly living up to his title as the "car matchmaker," made the entire process seamless and enjoyable from start to finish. His expertise and keen understanding of customer needs led us to explore a vehicle we might not have otherwise considered—one that turned out to be the perfect match. Devan’s commitment to service excellence was evident throughout every step, ensuring a stress-free and rewarding car-buying experience. We highly recommend Devan and the team at O'Fallon Buick GMC for anyone seeking professionalism, knowledge, and exceptional customer care. More

by benoist5 Verified Customer Verified Customer

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