Michael Jepson
Michael Jepson at Lithia Subaru of Fresno
Refer Me

Michael Jepson

Service

Lithia Subaru of Fresno

5212 N Blackstone Ave
Fresno, CA 93710

Contact Me
5.0
31 Reviews
5.0

31 Reviews

Write a Review

31 Reviews of Michael Jepson

November 03, 2024

Dealership Rating
Employee Rating

They did very good job of polishing my headlights. Took awhile to resolve the knocking from the engine but happy it wasn't a engine replacement. That would have been very costly repair. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2024

Dealership Rating
Employee Rating

I took our car in for a repair that turned out to be under warranty and had to be left overnight. They provided us with a courtesy car and were extremely nice and helpful in dealing with the problem. More

by Jane Ellis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2024

Dealership Rating
Employee Rating

Clear communication, appreciate the coffee and snacks in the waiting area. Was helpful to have a loaner vehicle while mine was being worked on. Prices seemed a little high but I'm no expert. More

by marygrace.swarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Neil

Oct 17, 2024

Lithia Subaru of Fresno responded

Marygrace.swarts, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

October 12, 2024

Dealership Rating
Employee Rating

Very quick service, knowledgeable people who care about taking care of you! Listened to us, and took care of all our issues. More

by codiehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Codiehart, we really appreciate your great feedback! Our team is available should you require any extra help.

October 06, 2024

Dealership Rating
Employee Rating

Effortless drop off. Jonathon kept in touch! Everything went smoothly and I appreciate the time he spent explaining everything. More

by TMagana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noli Cabaigao, Johathan Romero

Oct 18, 2024

Lithia Subaru of Fresno responded

Tmagana, we really appreciate your great feedback! Our team is available should you require any extra help.

October 01, 2024

Dealership Rating
Employee Rating

Very pleasant, courteous staff with exceptional waiting area to include snacks and beverages. Only problem is administrative section that organizes and schedules services does not account for lack of actua More

by chipuscdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Lithia Subaru of Fresno responded

Chipuscdds, we really appreciate your great feedback! Our team is available should you require any extra help.

March 18, 2021

Dealership Rating
Employee Rating

Good experience. I took my WRX in for maintenance service and to look at the radio. The radio is not fully fixed, but that's okay. More

by timeunraveller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lithia Subaru of Fresno responded

Timeunraveller, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 16, 2020

Dealership Rating
Employee Rating

The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv More

by Someone
Recommend Dealer
No
Jun 10, 2020

Lithia Subaru of Fresno responded

Someone, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please feel free to contact me if you would like to discuses this further. I can be reached at 559-438-6200. Thank you Frank Perez General Manager

January 11, 2020

Dealership Rating
Employee Rating

This Subaru dealership is truly amazing from service personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. More

by Curtis
Recommend Dealer
Yes
Apr 16, 2020

Lithia Subaru of Fresno responded

Glad Armando was able to Help you

January 03, 2020

Dealership Rating
Employee Rating

30,000 mile service amazing service ,great customer service.Service done in timely manner .I have always been very impressed with Lithia Subaru .I highly recommend Fresno More

by Bluecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

Apr 16, 2020

Lithia Subaru of Fresno responded

Thanks, we are glad we were able to help and we exceeded your expectations.

1
...

Dealership Inventory (397 Vehicles)

new 2024 Subaru Solterra car, priced at $52,703
2024 Subaru Solterra
new
Elemental Red Pearl 2-Tone exterior
Automatic
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $35,194
2024 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $27,649
2024 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2023 Honda Civic car, priced at $26,499
2023 Honda Civic
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2021 Honda CR-V car, priced at $25,506
2021 Honda CR-V
used
Aegean Blue Metallic exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz C-Class car, priced at $30,990
2022 Mercedes-Benz C-Class
used
Black exterior
Automatic
Rear-wheel Drive