Michael Imbrogno
Michael Imbrogno at Ken Ganley Westside Imports
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Michael Imbrogno

Finance Director

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.7
316 Reviews
4.7

316 Reviews

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316 Reviews of Michael Imbrogno

December 18, 2024

Dealership Rating
Employee Rating

Got a great deal at a great time driver by superior customer service. A top organization. More

by DANIEL.J.ARREDONDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 16, 2024

Dealership Rating
Employee Rating

I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot More

by BHARRISO
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Ethan Cutler

December 09, 2024

Dealership Rating
Employee Rating

Great to work with for both leasing a new vehicle and turning in a leased vehicle. Very smooth process. More

by RICK_S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hales

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 07, 2024

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Employee Rating

Everyone was very helpful and made sure I was well informed. It was a quick and painless experience. More

by MOLLYROCHE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Cutler, Hunter Livingston

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 07, 2024

Dealership Rating
Employee Rating

The buying process was very confusing, not knowing whom you were dealing with throughout emails . Upon purchase of vehicle , sales staff failed to explain instrumentation or Starlink process . The Stick More

by KEITHACHENBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry that you did not have a great experience with us. We try to ensure that every customer is satisfied with their visit. Please give us a call at 440-734-2000 to discuss your experience with us further. Thank you.

December 02, 2024

Dealership Rating
Employee Rating

The representatives we worked with Didn’t do our paperwork correctly for our trade-in. We had two Hyundai leases that were up. One was supposed to be processed as a trade in and we agreed to get ano More

by ASHAUNTA1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have a great experience with us. Your feedback is important to us as it helps us improve. Thank you.

December 01, 2024

Dealership Rating
Employee Rating

I was always treated in a friendly and professional manner. I would recommend Ken Ganley to anyone. More

by GPSLOANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Meadows

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou More

by PATRICIA-STROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We have no record of you doing business with us. Please give us a call to discuss your issues. 440-734-2000

November 25, 2024

Dealership Rating
Employee Rating

Great working with them. They always go out of their way to accommodate us quickly and efficiently. Nate is wonderful. More

by bob.destefanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Zeber

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 18, 2024

Dealership Rating
Employee Rating

Great experience buying my car unfortunately the sales associate is no longer there who did a great job, but overal will definitely go back More

by TULIP33411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Meadows , Daniel Bruce

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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