Michael Imbrogno
Finance Director
Ken Ganley Westside Imports
25730 Lorain Road
North Olmsted, OH 44070
316 Reviews
Write a Review316 Reviews of Michael Imbrogno
December 18, 2024
Got a great deal at a great time driver by superior customer service. A top organization. customer service. A top organization. More
Other Employees Tagged: Tom Matthews, Jasmine Nowakowski, Asif Kassam, Brandon Joseph, Malik De Leon
December 16, 2024
I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price another $300 to make it work. So in actuality i paid $650 more than i thought. I didn't realize it for a few days when i was looking at the paperwork at home. Too late for me. I have to chalk it up to experience but man what a slimy move. Never negotiate monthly payment. More
Other Employees Tagged: Ethan Cutler
December 09, 2024
Great to work with for both leasing a new vehicle and turning in a leased vehicle. Very smooth process. turning in a leased vehicle. Very smooth process. More
Other Employees Tagged: Jesse Hales
December 07, 2024
Everyone was very helpful and made sure I was well informed. It was a quick and painless experience. informed. It was a quick and painless experience. More
Other Employees Tagged: Ethan Cutler, Hunter Livingston
December 07, 2024
The buying process was very confusing, not knowing whom you were dealing with throughout emails . Upon purchase of vehicle , sales staff failed to explain instrumentation or Starlink process . The Stick you were dealing with throughout emails . Upon purchase of vehicle , sales staff failed to explain instrumentation or Starlink process . The Sticker price on the Subaru shows an estimate of mpg expected but in real driving falls way below the estimated . If I would have known the actual mpg I would never had made a purchase . More
Other Employees Tagged: Mike Olesen, Asif Kassam, Stephanie Perry
December 02, 2024
The representatives we worked with Didn’t do our paperwork correctly for our trade-in. We had two Hyundai leases that were up. One was supposed to be processed as a trade in and we agreed to get ano paperwork correctly for our trade-in. We had two Hyundai leases that were up. One was supposed to be processed as a trade in and we agreed to get another Hyundai to offset the mileage overages with the trade in. Our paperwork wasn’t done correctly after we communicated everything with our salesperson. We signed not realizing it was lease turn in papers. The whole experience was a mess. Very disappointed. More
Other Employees Tagged: Amanda Meadows, Conner Zajankala
December 01, 2024
I was always treated in a friendly and professional manner. I would recommend Ken Ganley to anyone. manner. I would recommend Ken Ganley to anyone. More
Other Employees Tagged: Amanda Meadows
November 26, 2024
I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previous owners out car!! 🐱🙃👳🏻♀️ More
Other Employees Tagged: Carlo Matos, Sandi Kuzma, Louis Cheers, Bill Chapman, Douglas Boulanger, Terry Maxson, Nick Marshall, Ethan Cutler, Mike Becker
November 25, 2024
Great working with them. They always go out of their way to accommodate us quickly and efficiently. Nate is wonderful. They always go out of their way to accommodate us quickly and efficiently. Nate is wonderful. More
Other Employees Tagged: Nate Zeber
November 18, 2024
Great experience buying my car unfortunately the sales associate is no longer there who did a great job, but overal will definitely go back associate is no longer there who did a great job, but overal will definitely go back More
Other Employees Tagged: Amanda Meadows , Daniel Bruce