Michael Hernandez

I had a very good experience buying my brand new 2025 Santa Fe Cruz. First of all, I had the top salesman at the dealership Lewis Harrison he was very patient and took the time to show me all of the diff Santa Fe Cruz. First of all, I had the top salesman at the dealership Lewis Harrison he was very patient and took the time to show me all of the different models and answer any questions I had with honesty and transparency. when it got down to crunching the numbers the business manager Michael Hernandez really stepped up to the plate patiently explaining all of the different finance options and incentive programs, I felt that he really went to bat for me. The finance manager Alvin Davis was a standup guy; he quickly took me through the buying process making it a point not to try and pressure me to buy something I didn't want or need. working quickly and efficiently More

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They really cater to the customer and treat you like family. Devyn, Ryan and Hector were the best and was worth the drive to do business with them. Highly recommended! family. Devyn, Ryan and Hector were the best and was worth the drive to do business with them. Highly recommended! More

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This dealership is horrible. . sold me a brand new 2021 Hyundai Sonata and 3 months in, I had to bring back for repairs. The car drove fine for a month or so and now I’m having th . sold me a brand new 2021 Hyundai Sonata and 3 months in, I had to bring back for repairs. The car drove fine for a month or so and now I’m having the issues again! Do not trust these people. They have done nothing to accommodate me. More

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Drove 45 minutes to this dealership yesterday on 5/25/2022 to purchase a vehicle. I went 'on-line' the day before verified TrueCar pricing, and verified with Lewis, and Blake at the dealership. We 5/25/2022 to purchase a vehicle. I went 'on-line' the day before verified TrueCar pricing, and verified with Lewis, and Blake at the dealership. We negotiated a deal, I signed on the line to accept the deal a 'little' over what I wanted but it was 'fair' the Sales Manager also agreed to the deal. The ran my credit, then came back to me and advised me they made a mistake on pricing by $2,000! They could have easily taken off the ridiculous charge of $3,999 for the 'Greenville Protection Package' . I feel they made a mistake on letting me sign, not honoring their end of the deal. They flat out did not honor their end of the deal and should have. I will be taking my business to Bob Stalling Hyundai that does not charge these fees and you should too. More

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If you expect honesty don’t go here. We have had nothing but lies. The absolute worse experience after purchasing our truck. Also still waiting on return calls,text, emails from the mana We have had nothing but lies. The absolute worse experience after purchasing our truck. Also still waiting on return calls,text, emails from the manager and the salesman after we items were not placed back in our vehicle after service. They were supposed to be dropping them off on Saturday and are now ignoring all communication. We have wrote a letter to send to corporate there has been so many issues. Run! More

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Worst Experience Ever We tried to buy a Hyundai Palisade from them. They did have the car we wanted and in the colors we wanted. The Sales Rep Jake was excellent but that We tried to buy a Hyundai Palisade from them. They did have the car we wanted and in the colors we wanted. The Sales Rep Jake was excellent but that was where it ended. The finance person we worked with, Michael Hernandez, first claimed they did not offer the Hyundai direct financing, and that we had to take another offer. Then he insisted we take the extended warranty for $3250 or else he would add it to the price of the car. What is this all about? Needless to say, we did not do business with them, nor will we ever. I made the GM, Bryan Hall, aware of these practices, and he apologized. However, they had our second car key for the vehicle we were going to trade, and he said he would send them back to us. I have asked twice for our car key to be returned, It is now over 3 weeks, and we still do not have our car key. Consequently, we found the car we wanted at another dealer, got the Hyundai direct financing, and had an exceptional experience. More

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