Michael Heath
Michael Heath at Acura by Executive

Michael Heath

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Contact Me
4.9
525 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

4.9

525 Reviews

Write a Review

525 Reviews of Michael Heath

February 11, 2026

Dealership Rating
Employee Rating

Always get excellent service Thank you I have been coming here for 24 years and love it. More

by DAVEQ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Feb 11, 2026

Acura by Executive responded

Thank you for trusting us with your Acura RLX for 24 years. We’re honored to keep providing excellent service and look forward to supporting you again.

February 05, 2026

Dealership Rating
Employee Rating

Professional, Accommodating, Technically Proficient, Very Proactive (Not Reactive), Michael has been an excellent service advisor guiding longevity of my automobiles including my 2018 Honda Civic Si headed t More

by TJP HONDA
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Feb 05, 2026

Acura by Executive responded

It’s wonderful to hear you found our service professional, accommodating, and proactive. Michael will be pleased to know he helped guide your 2018 Honda Civic Si toward 300,000 miles. Thank you for recognizing our team and for the five-star review.

February 05, 2026

Dealership Rating
Employee Rating

Michael has been my service advisor for many years. He is technically advanced and customer service oriented in meeting the needs and objectives of his clients. All my vehicles get service appointments More

by TJP HONDA
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Feb 05, 2026

Acura by Executive responded

We appreciate you highlighting Michael’s technical expertise and commitment to your service needs. We’re delighted your Honda Civic is in tip-top shape at 360,000 miles and that our team earned a five-star rating from you. We look forward to welcoming you back for your next service.

February 04, 2026

Dealership Rating
Employee Rating

Michael is always professional on time on point and very descriptive. And everything that needs to be done. And will be done. I've always had an incredible experience with him. Which is why I had bought 2 c More

by askewh
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Feb 04, 2026

Acura by Executive responded

It’s fantastic to hear that Michael’s professionalism and thoroughness have made servicing your RDX a seamless experience. We appreciate the trust you’ve placed in him for both service and multiple Acura purchases. We look forward to continuing to support your Acura for years to come.

January 24, 2026

Dealership Rating
Employee Rating

Always fast and friendly! I trust what Michael recommends, I've been going to him for years!! More

by DZEPP6
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Jan 24, 2026

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

January 20, 2026

Dealership Rating
Employee Rating

Excellent customer focus and quality service. Confident that the job gets done right. Would highly recommend. More

by NO35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2026

Dealership Rating
Employee Rating

Very satisfied with service. I was treated very well and kept well informed of what was being done. More

by Michael.laden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Jan 09, 2026

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

December 24, 2025

Dealership Rating
Employee Rating

Service advisor Michael Heath and the support staff were very professional and thorough. Provided me with all the information I needed regarding my car and the work that should be done. I appreciate their p More

by DONNACBSS
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Dec 24, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

December 08, 2025

Dealership Rating
Employee Rating

Always great service from everyone very informal they show concern for any issues vehicle has or might potentially have More

by dreyes8177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Dec 08, 2025

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2025

Dealership Rating
Employee Rating

Forced to pay to replace a part on my car that the dealer originally installed because it was defective More

by LOSTALLTOGETHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Heath

Dec 08, 2025

Acura by Executive responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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