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Michael Hassett
Michael Hassett at Maus Nissan
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Michael Hassett

Shop Foreman

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

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4.5
40 Reviews
4.5

40 Reviews

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40 Reviews of Michael Hassett

October 28, 2024

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Employee Rating

It was one of better then any of the other visits I have had before More

by miltonlafleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2024

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Milton! We appreciate your continued trust, and we thank you for taking the time to leave us this review. We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 26, 2024

Dealership Rating
Employee Rating

Had an appt for an oil change and tire patch so I was waiting. It took 3 1/2 hours to complete. More

by horse10
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 09, 2024

Maus Nissan responded

We can see that you are frustrated with your wait time, and for that, we apologize. Unfortunately, we can't seem to find any information about your visit based on this review, or email, so please contact us directly, and we'll look into this with you. Hopefully, we can turn your experience around. T hank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Nov 09, 2024

Maus Nissan responded

Please contact me to let me know if service reached out, thank you. 727-999-6287 x. 1138

October 23, 2024

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Employee Rating

She was very nice and right on point with everything. Also very helpful. And was upfront about everything. More

by ivygreenllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, John Thorne, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Sal Iacono, Tiffany Norori

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Nov 09, 2024

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for the 5-Stars and kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - thanks for recognizing them! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 19, 2024

Dealership Rating
Employee Rating

I wait while my car is being serviced and it doesn't take too long. They're professional and welcoming to customers. More

by ADDLIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Boulahanis, Anyela Martinez

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Oct 25, 2024

Maus Nissan responded

Thank you very much, Addlie! Here at Maus Nissan, we value you as a customer, and we appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thanks again for your support! Sincerely, Maus Nissan

October 14, 2024

Dealership Rating
Employee Rating

Always very good service and a very nice staff who love to help me out! More

by michliite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristian Sanchez, Lance Johnson, John Thorne, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Sal Iacono, Tiffany Norori

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Oct 19, 2024

Maus Nissan responded

At Maus Nissan, we love our customers, and glad that it shows! Please let us know if there's ever anything we can do for you, and we'll be happy to help! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 07, 2024

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Employee Rating

Everyone who helped me was very polite and knowledgeable. All the work needed for this appointment was done in a timely manor. More

by neumann44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Tiffany Norori

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Oct 13, 2024

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Norma! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

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Employee Rating

Tiffany was very helpful and informative. Her customer service and communication is superior and I highly recommend her to other Maus Nissan customers. More

by hhalilic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, John Thorne, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Sal Iacono, Tiffany Norori , Christian Sanches

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Sep 22, 2024

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Hakija! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany is awesome - thanks for recognizing her! We're thrilled that you are so happy, and look forward to serving you again, soon - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 14, 2024

Dealership Rating
Employee Rating

Easy checkin process. Reps pretty much keep you informed. Upsell is prevalent, but that's most dealerships. Returned on time. More

by ballantk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Keith! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest wit ha truly exceptional experience - that's the #MausDifference! We will make recommendations based on time, mileage, and/or inspected condition, but there will never be any high-pressure tactics used. We do look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

September 10, 2024

Dealership Rating
Employee Rating

I’ve been to your Dealership a few times since I bought the vehicle new one year ago and each rep that I saw has been nicer than the nice before very helpful very knowledgeable teaching me how to use my ne More

by lucy7125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Lance Johnson, John Thorne, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Sal Iacono, Tiffany Norori

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Sep 14, 2024

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Lucille! We appreciate your trust, and thank you for your kind words and recommendation! All our staff are dedicated to providing you with a truly exceptional experience. Whether you're here for sales or service, we're going to treat you like family - that's our #MausDifference! We're thrilled that you are so happy, and look forward to helping you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 03, 2024

Dealership Rating
Employee Rating

My service advisor Sal ia very knowledgeable and very helpful, he will go above and beyond my expectations. More

by soteri107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Eddie Aguayo, Mary Boulahanis, Keegan Boylan, Sal Iacono

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Sep 06, 2024

Maus Nissan responded

Sal is one of the best, and his guests are, too! At Maus Nissan, we all strive for excellence - we're overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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