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Michael Hall

Overview Reviews (38)

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Michael Hall

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.9

38 Reviews

Overview Reviews (38)

4.9

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Michael Hall

July 24, 2026

Dealership Rating

Employee Rating

I have been coming here for years and everyone is always so welcoming and helpful so welcoming and helpful More

by pdelores37

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jul 26, 2026 -

Regal Honda responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Honda Team

July 23, 2026

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Employee Rating

The service took longer than I expected. I also told the service manager not to rotate the tires and he forgot and instructed the service tech to go ahead and do it. Good thing I was there t I also told the service manager not to rotate the tires and he forgot and instructed the service tech to go ahead and do it. Good thing I was there to hear his conversation. More

by Fredlesser47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jul 24, 2026 -

Regal Honda responded

Hi Fred! Thank you for bringing this to our attention. We will address it with our team. We apologize for the oversight and any inconvenience at Regal Honda.

July 18, 2026

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Employee Rating

Only issue was appointment was scheduled with dealership not actually having the correct parts to fix the recall. It wasted 5 hours of my day off for no reason not actually having the correct parts to fix the recall. It wasted 5 hours of my day off for no reason More

by Benluman81

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jul 20, 2026 -

Regal Honda responded

Thank you for your feedback, and we regret the inconvenience with our scheduling, Ben. We will be sure to address this internally to help avoid repeat issues. If there's anything further we can do to assist you, please feel free to reach out. Thank you, and we hope to see you back at Regal Honda next time! Safe travels ahead! Brian Guber - Assistant Service Manager - (863) 904-2106

July 17, 2026

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Micheal was fantastic and super helpful. Will come again because of him. However, sales should calm down with their pitching. Will come again because of him. However, sales should calm down with their pitching. More

by tilili497

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jul 18, 2026 -

Regal Honda responded

Thank you for sharing your feedback about Micheal's fantastic service! We will be sure to share your feedback with the rest of the team. If there is anything else we can do for you, please let us know! -Regal Honda

July 15, 2026

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Being bothered by a salesman when a customer brings in his car for service is very annoying. Appreciate the customers his car for service is very annoying. Appreciate the customers More

by Harvey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sarah Abichid, Ronnie Jarvis

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Jul 16, 2026 -

Regal Honda responded

Harvey, we apologize for any inconvenience you experienced. Thank you for bringing this to our attention. We will share this feedback with our team. If you would like to discuss this further, please contact us directly. Thank you. -Regal Honda Alaina Southern - Customer Experience Manager - (863) 333-4633

July 04, 2026

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Employee Rating

Always helpful and gets me in and out quickly Would definitely recommend them for sales or service definitely recommend them for sales or service More

by mahef

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jul 06, 2026 -

Regal Honda responded

Mahef, we're glad to hear our team is always helpful and gets you in and out quickly. We truly appreciate your recommendation and look forward to serving you again!-Regal Honda

June 30, 2026

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I have bought two cars from this dealership, one for myself, and the other day we came in and got my friend one, we were able to get competitive prices, and any questions answered within the same day. L myself, and the other day we came in and got my friend one, we were able to get competitive prices, and any questions answered within the same day. Lance was our sales representative and he did a great job could not have been better. Especially since he was around our age. About a week later, I came back for service on my personal Honda Accord and Michael was able to help me out even though I was initially not his customer, he got the work done for me, no questions asked thank you guys. More

by blakec1211

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lance Williams

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Jul 02, 2026 -

Regal Honda responded

Blake, thank you for your repeat business and sharing this review. We are thrilled to hear Lance, Michael, and our team made both sales and service visits seamless experiences. We look forward to working with you again at Regal Honda! Safe travels!

June 30, 2026

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Regal Honda always wants to do extra work that’s not necessary and it’s costly. necessary and it’s costly. More

by ashleybrooks517

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sal Campisi III, Shalymov Isaac

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Jul 01, 2026 -

Regal Honda responded

Ashley, I'm sorry to hear we haven't left you with a better impression. If you have any specific questions or concerns about your visit, please feel free to contact me directly. Thank you, Brian Guber - Assistant Service Manager - (863) 904-2106

June 28, 2026

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The communication wasn't working out for me. I ask a couple questions about my battery but wasn't satisfied with the results. I ask a couple questions about my battery but wasn't satisfied with the results. More

by MCHISHOLM001

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jun 29, 2026 -

Regal Honda responded

Thank you for sharing your feedback with us. We are very sorry that we didn’t meet your expectations, and we would love the opportunity to address any questions you may have. Please reach out directly to me, Brian Guber - Assistant Service Manager - (863) 904-2106.

June 25, 2026

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This dealership is very pleasant and comfy. I don’t mind working from my laptop while I wait for my car. They have water bottles, a coffee machine and vending machines as well. I don’t mind working from my laptop while I wait for my car. They have water bottles, a coffee machine and vending machines as well. More

by LK2009

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 27, 2026 -

Regal Honda responded

We love to hear that you find our dealership comfortable and accommodating! Thank you for choosing Regal Honda and for sharing your support. See you next time!