33 Reviews
Write a Review33 Reviews of Michael Graydon
October 21, 2024
Liked the dealership, very clean. Everyone was nice and friendly. Disappointed that the outside of my 2024 Bronco Sport did not get washed, although the inside was clean. I took it Everyone was nice and friendly. Disappointed that the outside of my 2024 Bronco Sport did not get washed, although the inside was clean. I took it a couple of days later and paid to have it washed, not at a car wash. One of the first salesman did offer a couple of days later to take it thru a car wash, (after I mentioned it to him) but I have been told by two different detail men you shouldn't use that kind of car wash cause it leaves swirl marks. Love it otherwise !!! More
October 20, 2024
I left the car for service and came back to pick it up. Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford More
October 10, 2024
My first visit was great! Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER di Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER diagnostic test they had just ran the week before. I hoped after the almost $1400 I spent with them the week before for repairs, they would take accountability that they missed the new issue and not charge me the diagnostic fee. I might have been more inclined to complete the repairs for my new issue there. The next associate I dealt with was not very friendly and actually ignored my question asking why the new issue with my vehicle was not address the prior week when diagnostics were ran. I’ve lived in this community my whole life and will NOT suggest this service or dealership to anyone for even a simple oil change and certainly not for purchases of new vehicles. More
October 08, 2024
I had made an appointment, showed up 15 early. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. More
October 06, 2024
Very friendly and respectful. The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the differen The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the difference if my next truck is a Ford (or not). More
September 24, 2024
All American Ford does all my oil changes. They always get started as soon as I arrive and greet me with respect and a handshake. They are always professional and seem to be happy for me to be They always get started as soon as I arrive and greet me with respect and a handshake. They are always professional and seem to be happy for me to be a customer. They seem to not take any customers for granted and, as far as I can tell, treat every customer with great regard. I have always been satisfied with the quality of work from All American Ford More
Other Employees Tagged: Both of the service guys
September 22, 2024
My experience with this dealership was awesome. I appreciate all the information Drew was able to provide and they made the overall experience great. I appreciate all the information Drew was able to provide and they made the overall experience great. More
Other Employees Tagged: Drew