Michael Graham
Michael Graham at Mercedes-Benz of Portland
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Michael Graham

Sales Manager/Pre-Owned Director

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.5
47 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English English

4.5

47 Reviews

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47 Reviews of Michael Graham

February 13, 2025

Dealership Rating
Employee Rating

Hello, this was our second experience with Mercedes-Benz of Portland, and it was a pleasure working with its team. More

by MARINA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Samuel Kim 5 star

Feb 14, 2025

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland again! We're so glad to hear that your experience with our team was a pleasure. We look forward to assisting you in the future!

January 05, 2025

Dealership Rating
Employee Rating

The team at Mercedes Portland made it an easy and enjoyable purchase. Will be back again More

by DAVID@HIGHLINEFIREARMS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Mercedes-Benz of Portland responded

We're thrilled to hear that you had an easy and enjoyable purchase experience at Mercedes-Benz of Portland! We strive to make the process as seamless as possible for our customers. We look forward to serving you again in the future!

January 04, 2025

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Employee Rating

Professional and courteous Listened to my questions and provided good answers. Not my typical experience with car sealerships. More

by KENVART
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Mitchell Raymer, Megan Vannelli , Andrew Fox

Jan 06, 2025

Mercedes-Benz of Portland responded

We're delighted to hear that you had a positive experience with our team at Mercedes-Benz of Portland! It's great to know we could provide the professional and courteous service you deserve. Thank you for choosing us!

January 04, 2025

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Employee Rating

Good Team. Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons fro More

by LEOLAPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Mercedes-Benz of Portland responded

Thank you for your loyalty and feedback. We appreciate your continued support at Mercedes-Benz of Portland and will work on improving our service to meet your expectations better. Your insights are invaluable to us!

December 29, 2024

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Employee Rating

Andrew the Sales person did a great job of follow through. Michael provided him excellent support. More

by MDWHITE292
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Mercedes-Benz of Portland responded

We're thrilled to hear that Andrew and Michael provided excellent service during your car-buying experience! We strive to provide a seamless and positive experience for all our customers. Thank you for choosing us, we'll see you again soon!

December 26, 2024

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Michael Franz was great courteous and professional. Bradley Seaman was excellent as well. My only concern is my car hasn’t arrived yet. More

by RSUDA101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Franz, Bradley Seaman

Dec 27, 2024

Mercedes-Benz of Portland responded

Thank you for the feedback! We're glad to hear that Michael and Bradley provided excellent service at Mercedes-Benz of Portland. We understand your concern about the car's arrival, and we're here to assist with any updates or questions you may have.

December 26, 2024

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Employee Rating

We recently purchased a vehicle from Mercedes-Benz of Portland and the experience was absolutely outstanding. From the moment we arrived, the staff was welcoming, professional, and attentive. Andrew trul More

by LIZHERNANDEZ85
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Andrew Chung

Dec 27, 2024

Mercedes-Benz of Portland responded

Hi Liz, we're delighted to hear about your outstanding experience with Andrew and the team at Mercedes-Benz of Portland! It's wonderful that you felt supported throughout the process and found exactly what you were looking for. We appreciate your recommendation and look forward to assisting with any future vehicle needs!

December 25, 2024

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Employee Rating

They were very accommodating and listened to what I wanted. Nice long test ride. They made it easy. More

by DMKIENLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Mitchell Raymer

Dec 26, 2024

Mercedes-Benz of Portland responded

We're thrilled to hear that you had a positive experience with our team and that they were accommodating to your needs. We strive to create a comfortable and enjoyable car-buying experience. Thank you for choosing us!

December 22, 2024

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Employee Rating

This dealership is a class act all around. Both their sales and service department are on top of their game. Highly recommended. More

by SUPERSEDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Michael Franz

Dec 23, 2024

Mercedes-Benz of Portland responded

Thank you for the high praise! We're delighted to hear that both our sales and service teams at Mercedes-Benz of Portland met your expectations. We appreciate the recommendation!

November 11, 2024

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Employee Rating

I have been a client for 25 years and this last car was a nightmare to purchase and the 9 V battery was on. I just paid 800.00 in my other car for the same issue and was TOTALLY given the we can’t give you More

by KATHIEGAMBINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mylee Burns , Christopher Scorcio

Nov 14, 2024

Mercedes-Benz of Portland responded

Kathie, I'm truly sorry to hear about your recent experience and the frustration with the battery issue. We value long-term clients like you immensely and would appreciate a chance to make things right. Please reach out when convenient so we can discuss this further. Thank you, Eric Trueblood - Service Manager - 503-228-8351

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