Michael Gomez
Michael Gomez at Carlisle Cadillac Buick GMC
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Michael Gomez

Service Advisor

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Michael Gomez

November 25, 2024

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I've found them to be very honest and helpful. Originally had a wonderful buying experience here. I had to fix a few minor things (hose routing/air intake incorrectly mounted) after my last se More

by MKinPA
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Recommend Dealer
Yes
Nov 26, 2024

Carlisle Cadillac Buick GMC responded

Thank you for your kind words! We truly appreciate your trust in Carlisle Cadillac Buick GMC and your loyalty in choosing us, even from out of town. It's great to hear that you had a wonderful buying experience and that our service team helped you effectively. We strive to provide honest and helpful service, and we're glad to know we met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Carlisle Cadillac Buick GMC Team

September 06, 2024

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Made an appointment for 9am walked in and Mike took great care of me . The service department ROCKS Great job !!!! Keep up the great work !!!!! More

by vincentpatrick11
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Recommend Dealer
Yes
Sep 08, 2024

Carlisle Cadillac Buick GMC responded

Thank you, Vincent, for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

September 04, 2024

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Walked in with a turn signal problem & was told the problem would be taken care of & within half an hour, the car was fixed & was ready to go ! Amazing....thank you ! Nice people took care of th More

by IH54
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Recommend Dealer
Yes
Sep 04, 2024

Carlisle Cadillac Buick GMC responded

Thanks for sharing your thoughts about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

September 01, 2024

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This dealership is the best dealership I've ever been to! Mike from sales was amazing from the time he answered my phone call asking if a car was available to the day we met, and made the deal. Mike was so n More

by rianna.francis0407
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Shearer, Tyler Knapp , Paul Failor, Keith Hostetter

Sep 03, 2024

Carlisle Cadillac Buick GMC responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

August 31, 2024

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Great service. .just waited too long for an oil change. No place to set inside waiting room.. More

by andyklunk67
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Carroll

Aug 31, 2024

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you, Andy. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

August 30, 2024

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I lost both of my front hub caps on the DC beltway. I just had my tires rotated two days before my trip... 9/9/24. I was contacted by Carlisle CBGMC and we talked about the situation. They supplied More

by brian.macwilliams70
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Recommend Dealer
Yes
Sep 10, 2024

Carlisle Cadillac Buick GMC responded

Thank you, Brian! We're thrilled to hear you had a fantastic experience with our team at Carlisle Cadillac Buick GMC. It's great to know that Michael and our staff could assist you with the hubcaps after your trip. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, The Carlisle Cadillac Buick GMC Team

August 22, 2024

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They were very professional. Everything they said they would do, they did. Even when something unexpected happened, they handled it very professionally. We were very, unexpectedl More

by margiehoward1959
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Knapp, Kaiti Stone , Aiden Drury. Very good person to deal with.

Aug 23, 2024

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Margie. We're glad to hear we delivered such a great experience!

August 19, 2024

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Always polite and knowledgeable also the waiting area is always clean with water and snacks nice place to do business with More

by swopejacob
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Recommend Dealer
Yes
Aug 20, 2024

Carlisle Cadillac Buick GMC responded

Jacob, Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2024

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We made our appointment for service and got the service set up rather quickly. They told us what the problem was and waited for our approval prior to fixing it. Would highly recommend CCB for quality car More

by Shaffermd42
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Recommend Dealer
Yes
Aug 19, 2024

Carlisle Cadillac Buick GMC responded

Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 14, 2024

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2 engine check lite come on in 60 days. Waiting over week still no part. Warranty about ready to run out. Got quoted price of $300.00 now saying $ 331. And they take care of labor. Auto zon More

by lpeters2265
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: Tyler Knapp

Aug 15, 2024

Carlisle Cadillac Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, The Carlisle Cadillac Buick GMC Team

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