Michael Gleydura
Michael Gleydura at Metro Lexus
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Michael Gleydura

Lexus Master Certified Sales Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
281 Reviews

With over 20 years in the high end sale and service business, I regard relationships as the best way to establish my business portfolio. Omotenashi is the Japanese spirit of hospitality that anticipates and fulfils people’s needs. The influence of omotenashi can be seen in every aspect of our business. From the beginning, we were determined to treat customers better than any other car company. Lexus dealers always treat customers as they would a guest in their own home – going to any lengths to solve their problems, mechanical or not.

Dealership Experience

10 yrs, 9 mos

Industry Experience

33 yrs, 2 mos

Specialties & Trainings

Lexus Certified

4.9

281 Reviews

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281 Reviews of Michael Gleydura

April 14, 2025

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Employee Rating

The moment you walk in the door, you are greeted and welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a More

by Angela
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Christian Miller, Jeff Miller, Cordis Bunch , As a repeat customer, I have come to know many of the staff and they all take time to educate me about my vehicle, explain my options and make sure I am satisfied with whatever service they provided. Christian is AMAZING!!!!!

Apr 14, 2025

Metro Lexus responded

Angela, thank you for being a loyal customer and sharing your positive experiences with us at Metro Lexus! We're delighted to hear that Christian has consistently provided excellent service. Enjoy your new vehicle, and we look forward to seeing you again!

April 08, 2025

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I had leased my first Lexus from the Greenwood Village location in Colorado - I thought I had the best experience until I was proven wrong. I was misled in many ways by the location in Colorado: they said More

by Ambernakamura
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish

Apr 08, 2025

Metro Lexus responded

We're delighted to hear that Abed and the Metro Lexus team provided you with such a positive experience, especially after your previous challenges. It's great to know they could assist with both your leasing needs and future plans in Ohio. Enjoy your new 2025 RZ model, and we look forward to continuing our relationship!

April 07, 2025

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Abed was great to work with and the dealership met all of my needs. Abed was very patient with me as I was deciding which model of Lexus was right for me and he worked with me on the price and options. Ove More

by Anthony_morris44122
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish , John Mohorcic

Apr 08, 2025

Metro Lexus responded

Anthony, we're delighted to hear that Abed and the Metro Lexus team provided you with a great experience. Thank you for recommending us, and we look forward to seeing you again when you're ready for your next car!

April 04, 2025

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My first experience with Lexus and best decision I made. Starts at the front desk and perfect communication from salesperson and manager when scheduled appointment for test drive and trade-in ran behind. Tu More

by David.tobias.dt
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Haire , John Mohorcic

Apr 04, 2025

Metro Lexus responded

Hi David! Thank you for sharing your wonderful experience with Metro Lexus! We're delighted to hear that our team went above and beyond to ensure you found the perfect vehicle, and it's great knowing we could make both yours and your son's day special. We appreciate your trust in us after 12 years with Acura, and we're here whenever you need assistance in the future.

April 01, 2025

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Our salesperson, Maria, was helpful throughout the buying process. She always got back to us with any questions we had. More

by shamrock046
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Recommend Dealer
Yes

Other Employees Tagged: Maria Morales

Apr 01, 2025

Metro Lexus responded

We're glad to hear that Maria was helpful and responsive during your buying process at Metro Lexus. Thank you for sharing your experience with us!

March 31, 2025

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Delivered what they promised; went out of their way get a hard to find car; trustworthy More

by csachs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Apr 01, 2025

Metro Lexus responded

Thank you so much! We appreciate your business here at Metro Lexus.

March 31, 2025

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Employee Rating

Tori is super helpful and always my go to at Metro Lexus. She is reliable and always ready to find you the best lexus has to offer. More

by Hopeandjoy2023
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger

Apr 01, 2025

Metro Lexus responded

We're delighted to hear that Tori has been your go-to at Metro Lexus! It's wonderful knowing she consistently provides reliable and helpful service. Thank you for sharing this feedback with us!

March 29, 2025

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Metro Lexus Is simply the best. Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! More

by Kevin
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 31, 2025

Metro Lexus responded

Kevin, thank you for the fantastic feedback! We're delighted to hear that Matt, Dave, and Tysean provided a seamless experience at Metro Lexus. We appreciate your support and look forward to serving you again in the future!

March 20, 2025

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Employee Rating

I worked with Colin last year, and due to the great experience, I went back this year. He’s so knowledgeable, very passionate about what he does and takes pride in his work. 10/10 Honestly, the whol More

by markinb12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Metro Lexus responded

Markin, we're delighted to hear that Colin and the entire Metro Lexus team provided you with such a positive experience. It's wonderful knowing their passion and dedication made an impact on your visits. Thank you for choosing us again!

March 05, 2025

Dealership Rating
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I am a difficult customer to satisfy. I ask tons of questions and can get a bit demanding at times by asking for unnecessary information. Terry Ramey at Metro Lexus handled me well with a More

by Paulgera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Metro Lexus responded

Paulgera, we're delighted to hear that Terry provided such excellent service during your visit to Metro Lexus. It's great knowing she could assist you with all your questions and make the process enjoyable. We appreciate your recommendation!

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