Michael Fletcher
Michael Fletcher at Centennial Subaru
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Michael Fletcher

Sales Manager/Used Car Mgr

Centennial Subaru

6350 Centennial Center Blvd
Las Vegas, NV 89149

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1 Review of Michael Fletcher

October 24, 2024

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Bought a used car there about 3 weeks ago. I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $ More

by CJ
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Recommend Dealer
No
Oct 24, 2024

Centennial Subaru responded

Thank you for your feedback. We appreciate you taking the time to share your experience with the Yelp community. We aim for transparency in our pricing, and I'm glad you were able to adjust the reconditioning and oil change fees before completing the purchase. Regarding the refund delay, we understand the importance of a timely resolution, while processing times can vary. Your feedback is valuable as we work to improve our processes. As for the recalls, while we aren't authorized to perform Hyundai-specific recalls, we'll consider your suggestion for better coordination with neighboring dealerships. Thank you again for your insights. Please feel free to reach out if you have further questions or need assistance. Robert Baugh Sales Manager

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