Michael Fitzpatrick

We worked with Ken Duffy, Mo Mustaffa and Fitzgerald. I can’t say enough about the awesome experience we had and the great job they did. Go see them, you will be so glad you did! I can’t say enough about the awesome experience we had and the great job they did. Go see them, you will be so glad you did! More

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Drove up to purchase a used EV after calling to confirm that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to t that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to the system being down. They were also unwilling to fill out and submit the paper forms. They also added on a $650 appearance protection fee which is completely optional online and would not match the online price. And on top of all that they lost the ev charger. Completely dishonest and misleading business practices. More

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I live out of state and this dealer refused to sell me a car unless I physically went into their store 2 hours drive from me. They said they had to prevent fraudulent purchases. Then why did a dealership car unless I physically went into their store 2 hours drive from me. They said they had to prevent fraudulent purchases. Then why did a dealership two states away sell me a car the next day? Step into the 21st century echo Park! I would have paid more because you had the car I wanted but your sales team was unhelpful and borderline rude! More

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Salesman Tony was great. Manager did not seem to appreciate our business and was kind of snobbish. He was short and didn't seem to care if we purchased a car or not. Date Manager did not seem to appreciate our business and was kind of snobbish. He was short and didn't seem to care if we purchased a car or not. Date was 7/20/22. More

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Dustin “D’Maxx” was beyond exceptional. Having worked in customer service myself for 7 years, I can confidently say that his customer service is top of the line. Fitz was also wonderful! E Having worked in customer service myself for 7 years, I can confidently say that his customer service is top of the line. Fitz was also wonderful! EchoPark has a different approach than their competitors and it really works in their advantage. I hope other businesses follow suit. This was my first time purchasing a car and they were so patient, knowledgeable, and understanding. Thank you so much! More

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Been a long time friend of Dustin have bought countless vehicles from him, Best in the business. Couldn’t be happier. vehicles from him, Best in the business. Couldn’t be happier. More

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The process was pretty quick and simple. The Salesmen were so kind and I’m super happy with my car! were so kind and I’m super happy with my car! More

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Pearless experience with Kim ElCora. She is well experienced, fun and helping person. She offered my daughter a donut from the tray she had by the desk . She made sure we were comfortable and took t experienced, fun and helping person. She offered my daughter a donut from the tray she had by the desk . She made sure we were comfortable and took time to show us the vehicles we were looking into and helped us narrow search down and got us good rate with complete protection. Also offered us top dollar for our old beat up trade. You won't buy a car frim anyone but her anymore. More

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