Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.7
176 Reviews

Dealership Experience

8 yrs, 1 mo

4.7

176 Reviews

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176 Reviews of Michael Ferrara

February 16, 2026

Dealership Rating
Employee Rating

Great waiting area and and updates on waiting time. I checked in with Bud who is terrific. Thankyou. More

by LOCKWOOD.1
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin , Bud

January 12, 2026

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I have always had great service with gates and will continue to use them in the future. More

by EVELINCA
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 08, 2026

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Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. More

by elleneah57
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 27, 2025

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Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 17, 2025

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Responsive to needs of customer and willing to work with them to get needs done More

by Joiejohnsonbolen
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Recommend Dealer
Yes

September 27, 2025

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I get all my oil changes here and have always had prompt and courteous care for my car AND for me. More

by christinemarieswanson
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Recommend Dealer
Yes

September 01, 2025

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As always reliable, fast and efficient. I do my oil change here frequently. Always deliver and tells if they see any concerns with my car. Let's ve the service. More

by arty_lim
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

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I was very satisfied with my visit. They always listen and answer all my questions and listen to my concerns. More

by RCBAC2@aol.com
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

Dealership Rating
Employee Rating

Very professional and friendly. Fast service and reliable. Affordable and skillful. Reputable. I'd definitely recommend this to anyone who is serious about theie car maintenance More

by jophoya
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 21, 2025

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Employee Rating

The service i received was excellent and the time it took was shorter than I expected More

by KENMURPHY1234
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

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