Michael Featherstone
Michael Featherstone at Northside Lexus

Michael Featherstone | Page 10

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
115 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

12 yrs, 11 mos

4.8

115 Reviews

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115 Reviews of Michael Featherstone

January 25, 2022

Dealership Rating
Employee Rating

Michael was great to work with.The guy who did the Michael was great to work with. The guy who did the finance part took forever and also had the sniffles-made me very nervous. More

by sbonds76
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Jan 26, 2022

Northside Lexus responded

Thank you for sharing this feedback. I'm sorry for the delay with your financing process and if you felt at all uncomfortable. We are grateful to have you as a customer, and if there is anything that I can do to assist you, please give me a call. Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 08, 2022

Dealership Rating
Employee Rating

Our recent visit to Northside Lexus was a great experience. The managing staff was very welcoming and our salesman Michael was outstanding! More

by SBROWN100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Williams, Marcus Atkins

Jan 10, 2022

Northside Lexus responded

We couldn't be happier to hear that you had such an overwhelmingly positive experience with us! It was our pleasure to lend a hand with your automotive needs at Northside Lexus, and we wish you safe travels on the road ahead!

December 30, 2021

Dealership Rating
Employee Rating

I’ve bought several cars as I’m approaching mid 80’s. By far Michael has been the most helpful and pleasant sales person I’m ever dealt with. James, your finance rep is also a very no nonsense professional More

by WIEGARDS
Recommend Dealer
Yes

Other Employees Tagged: Lance Williams , James Vu

Jan 02, 2022

Northside Lexus responded

It's fantastic to receive this positive feedback from someone who has so much experience purchasing vehicles. Michael and James are both such talented members of our team that it comes as no surprise to us to hear you've enjoyed their professionalism. Many thanks for bringing your business to Northside Lexus, and we wish you safe travels in your new car!

December 28, 2021

Dealership Rating
Employee Rating

From start to finish it was such an easy process and everyone was so helpful and kind. I received an email almost immediately after putting in an inquiry and we had a deposit down a few days later while More

by kristinemcdaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen , James Vu

Dec 28, 2021

Northside Lexus responded

It is wonderful to receive such postive feedback! Thank you for sharing your experience at Northside Lexus. We are glad that our team could make your entire transaction smooth and hassle-free, even while you were away from home. Enjoy your new car, and we'll see you next time!

December 06, 2021

Dealership Rating
Employee Rating

We have had great experiences with the sales, finance, and service at this dealership. No pushy sales tactics. Very laid back. Earned my current and future business for sure. More

by HAAG.KRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Finley, James Vu

Dec 06, 2021

Northside Lexus responded

We are always happy to see that our sales team is going the extra mile to wow our valued guests by creating wonderful car-buying experiences for them. Thanks for supporting Northside Lexus and we look forward to your next visit!

November 20, 2021

Dealership Rating
Employee Rating

By far the best car purchase experience I have ever had. Knowledge salesman who was not at all pushy but was patient and answered all of my questions thoroughly. I will definitely be a return customer. More

by SPBABIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino Burciu

Nov 22, 2021

Northside Lexus responded

We are so happy to hear that you found the right vehicle working with the Northside Lexus team. Thank you for taking the time to share. Drive safely, and we hope to see you back again down the road!

November 19, 2021

Dealership Rating
Employee Rating

Great selection of vehicles and my sales guy, Mike, was simply outstanding. Easiest buying experience ever!! Gorgeous facility too. More

by CHEFCHRISTOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino Burciu

Nov 20, 2021

Northside Lexus responded

Allow us to express our gratitude for this fantastic review, Christoff! We'll be more than happy to share your kind words with Mike, and he'll be glad to hear them. The Northside Lexus team enjoyed assisting you with your purchase, and we hope your new vehicle brings you on many safe adventures on the road ahead!

October 24, 2021

Dealership Rating
Employee Rating

Friendly staff, easy to work with. They made all steps in the process easy and hassle free More

by kategaudet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Williams, Caleb Vario

Oct 25, 2021

Northside Lexus responded

We are delighted to see that your experience was a great one! Thanks for supporting Northside Lexus, Kate!

October 19, 2021

Dealership Rating
Employee Rating

Very good, my sells mike is good man.It department is Very good, my sells mike is good man. It department is good also. I am happy with my new lexus More

by PETERLIULXJ
Friendliness
Recommend Dealer
Yes
Oct 19, 2021

Northside Lexus responded

We do our best to ensure nothing but a positive experience and we are so glad our commitment to our customers stood out to you. We will pass along your kudos to Mike and the rest of the team. Thank you for choosing Northside Lexus and we wish you many safe and happy miles!

September 14, 2021

Dealership Rating
Employee Rating

Great service and follow through. Everyone was pleasant and adhered to social distancing. I would recommend dealership to others More

by dovettadangerfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Busboom , Tiffany Carmona

Sep 14, 2021

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you enjoyed your experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

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