Michael Driver

Dorsett Hyundai responded

Thank you for the 5-star review and for recognizing Kainen and Eric for their excellent service! We’re so pleased to hear that both team members provided a smooth and helpful experience throughout your visit. At Dorsett Automotive, we believe in delivering a friendly, knowledgeable, and no-pressure environment—and it’s great to know Kainen and Eric lived up to that standard. As a locally owned, fourth-generation dealership serving Terre Haute and the Wabash Valley since 1958, we’re proud to offer a wide selection of new Nissan, Hyundai, and Mitsubishi vehicles, along with the largest inventory of used cars in the area. Whether you're purchasing a vehicle or visiting us for service and maintenance, our team is here to guide you every step of the way. Thanks again for your kind words and support. We look forward to serving you again soon at Dorsett Automotive!

Dorsett Hyundai responded

Thank you so much for the 5-star review! We’re glad to hear that you had an excellent experience with our team at Dorsett Automotive. Our goal is always to provide clear communication and walk our customers through every step of the process—whether you’re shopping for a vehicle or scheduling service. As a locally owned, fourth-generation dealership proudly serving Terre Haute and the Wabash Valley since 1958, we’re committed to making your experience smooth, informative, and tailored to your needs. With a full lineup of new Nissan, Hyundai, and Mitsubishi vehicles, plus the largest selection of used cars in the Wabash Valley, we work hard to help you find the perfect fit with all the features you're looking for. Thank you again for choosing Dorsett Automotive—we appreciate your trust and look forward to assisting you again in the future!

Dorsett Hyundai responded

Hi Alejandro, Thank you so much for your continued trust and kind words! We're thrilled to hear this was your fourth visit and that you've been happy with the service each time. It means a lot to us to have loyal customers like you, and we're grateful for the opportunity to keep your vehicle running smoothly. Thanks again—we look forward to seeing you next time! Best regards, Trever Dorsett Automotive

Dorsett Hyundai responded

Hi VBALLMOM5, Thank you so much for your kind words! We're so glad to hear that you felt heard and well taken care of during your visit. At Dorsett, we believe listening to our customers is the most important part of delivering great service, and we're happy to know that came through. We truly appreciate your feedback and the opportunity to serve you. We look forward to seeing you again in the future! Warm regards, Trever Dorsett Automotive

Dorsett Hyundai responded

Thank you for your glowing review, Rich! We’re delighted to hear about your positive experience at Dorsett Automotive. Providing timely, efficient service with excellent communication is something we strive for with every visit. We’re especially proud of features like text alerts and video multi-point inspections, which help keep our customers informed and confident in the care of their vehicles. As a fourth-generation, family-owned business proudly serving Terre Haute, Indiana, and the Wabash Valley since 1958, we take great pride in delivering top-notch service for all makes and models. Whether you’re visiting for factory-scheduled maintenance, warranty repairs, or any other automotive need, you can count on our team to go above and beyond. Thank you for choosing Dorsett Automotive, Rich! We look forward to serving you again in the future.

Dorsett Hyundai responded

Thank you for your kind words, Chris! At Dorsett Automotive, we’re thrilled to hear that your recent visit exceeded your expectations. Providing minimal wait times and thoughtful amenities like refreshments is just one way we ensure a five-star experience for our valued customers in Terre Haute, Indiana and the surrounding Wabash Valley. As a proud, fourth-generation, family-owned dealership operating since 1958, we take great pride in offering top-notch service for all your automotive needs. Whether it’s factory-scheduled maintenance, warranty repairs, or servicing any make and model, we’re here to keep your vehicle running smoothly. Thank you for choosing Dorsett Automotive—we look forward to serving you again soon!

Dorsett Hyundai responded

Thank you for sharing your feedback, Mrs. Bell. At Dorsett Automotive, we sincerely apologize for the misunderstanding regarding your service appointment. As a proud, fourth-generation, family-owned business serving the Terre Haute, Indiana community since 1958, we prioritize transparency and customer satisfaction in everything we do. It sounds like there was an error in interpreting your service request, and for that, we truly regret the inconvenience caused. Your trust means the world to us, and we strive to make every visit to Dorsett Hyundai as seamless as possible. Rest assured, we’ll review our processes to ensure this doesn’t happen again. If you have any further concerns or would like to discuss this matter in more detail, please contact our service team directly. We’d love the opportunity to make things right and show you why Dorsett Automotive is the trusted name for Hyundai maintenance, warranty repairs, and more in the Wabash Valley. Thank you again for bringing this to our attention. We appreciate your business and hope to provide a better experience during your next visit! Trever

Dorsett Hyundai responded

Thank you, film11.jw, for the wonderful review! We’re so glad to hear that your service experience at Dorsett Hyundai in Terre Haute was professional, efficient, and delivered with a smile. Our service team takes pride in treating every customer and vehicle with care and attention. We truly appreciate your kind words and your trust—thank you for choosing us for your Hyundai service needs!

Dorsett Hyundai responded

Thank you so much for sharing your experience, we’re thrilled to hear that our team at Dorsett Automotive in Terre Haute, Indiana provided you with excellent customer service from start to finish. From scheduling your appointment to ensuring everything was seamless before you left, we strive to make every step of the process as stress-free and enjoyable as possible. Our commitment to delivering exceptional service reflects our dedication to customer satisfaction and our goal of being the go-to dealership for all your automotive needs in Terre Haute and beyond. If there’s anything else we can assist you with, whether it’s routine maintenance, a new vehicle purchase, or just a question, don’t hesitate to reach out. We appreciate you choosing Dorsett Automotive and look forward to serving you again in the future! 🚗✨

Dorsett Hyundai responded

Thank you for your wonderful review! We’re delighted to hear you had a great, no-pressure experience at Dorsett Hyundai. Bri’s knowledge and helpfulness, especially finding you an extra rebate, truly highlight her dedication to customer satisfaction. We’re thrilled you enjoyed your time with us and look forward to helping you again in the future! 🚗✨