Michael Diaz

they did great, i hate being forced to leave a written review though thats dumb review though thats dumb More

by cliff Verified Customer Verified Customer

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well just to start I’am a dodge guy I like the 5. 7 motor and I have had fords so a Toyota ? I’am in construction and all the guy’s have Toyota trucks so I went to Simi valley Toyota and spoke to Mich 7 motor and I have had fords so a Toyota ? I’am in construction and all the guy’s have Toyota trucks so I went to Simi valley Toyota and spoke to Michael Diaz he had a good attitude and new his product the next day I went to ford it was the same old xx we can’t do this or that so I called Simi valley Toyota and said l coming over they didn’t hassle with hard sell pitch and they tried their best to give me a great deal , I think I will go back and get my wife a rav4 hopefully by the first I will give them a 10 star rating Thanks to all the people that helped us just one more thing that I just found out to use the features on my new truck I would have to subscribe to payed apps this was not mentioned to me and I think it should have been so I will not be using all the features I don’t think it would have made a difference in buying the truck but maybe it would have ? More

by rcoylecme Verified Customer Verified Customer

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Fast, efficient service recieved! Phenomenal location with outstanding customer service every single time. Kevin was polite and professional, as is all the staff. Phenomenal location with outstanding customer service every single time. Kevin was polite and professional, as is all the staff. More

by jay Verified Customer Verified Customer

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Personal muy amable y muy preparados en todo los aspectos y sobre todo, me pudieron ayidar gracias y sobre todo, me pudieron ayidar gracias More

by hernandezc359 Verified Customer Verified Customer

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Excellent customer service, easy going, knowledgeable, professional, but most importantly no pressure/haggle. Will highly recommend to family and friends! Most likely will return back for another future v professional, but most importantly no pressure/haggle. Will highly recommend to family and friends! Most likely will return back for another future vehicle due to amazing quick easy buying experience! More

by eyma11 Verified Customer Verified Customer

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It was good. The service was good and customer service was good. Stop asking me to keep reviewing my service when I’ve reviewed this service 10 times. Stop emaili The service was good and customer service was good. Stop asking me to keep reviewing my service when I’ve reviewed this service 10 times. Stop emailing me! More

by PHILCORONADO4 Verified Customer Verified Customer

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Tech messed up FIRST oil change in my new RAV4. And I had to immediately go back for a second oil change in one day. I was then called by your dealership for me to drive the 80 miles round trip ag And I had to immediately go back for a second oil change in one day. I was then called by your dealership for me to drive the 80 miles round trip again - for a complete review. My car does not run properly and loses power. You broke my NEW car and will not take responsibility. I was asked to come in for a complete engine review that Fred and Oscar would take care of. Fred never bothered to come out and see me or talk to me. I find this incredibly dismissive. I bought the car from your dealership. Treat me with some respect. The car does NOT run like it should. I lose power while driving and it is scary!! More

by chefkaren44 Verified Customer Verified Customer

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Dealership was pretty good, Michael filled in for Mario. Didn’t really try to get the price down too much on my 4Runner. Got caught up in a sale which delayed his coming to our house to receive a check. Didn’t really try to get the price down too much on my 4Runner. Got caught up in a sale which delayed his coming to our house to receive a check. More

by Tom.m.farrell Verified Customer Verified Customer

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made appointment for an oil change, took me right away service done in a timely manner....however, during rotation of my tires a stud broke when tire was removed --when asked for the cost to repair was service done in a timely manner....however, during rotation of my tires a stud broke when tire was removed --when asked for the cost to repair was quoted $450-$500 as this was a big job!! As parts were not available I left and took my vehicle to a tire shop the total repair which took 30 minutes, $50.00 , More

by calie29 Verified Customer Verified Customer

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Loved my experience! They did a great job making sure I got everything I needed They did a great job making sure I got everything I needed More

by Dallas Verified Customer Verified Customer

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