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Michael Cooney

Overview Reviews (17) Inventory (197)

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Michael Cooney

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Michael Cooney

Internet Manager

Gatorland Toyota

2985 N Main St
Gainesville, FL 32609

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4.6

17 Reviews

Overview Reviews (17) Inventory (197)

Dealership Experience

6 yrs, 4 mos

Languages Spoken

English

4.6

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Michael Cooney

April 20, 2024

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Employee Rating

Very kind, patient and understanding. Give outstanding customer service. Went way above and beyond to satisfy the customer expectations. Michael Scotti, is a true salesman. My daughter an Give outstanding customer service. Went way above and beyond to satisfy the customer expectations. Michael Scotti, is a true salesman. My daughter and I is truly grateful for the connection and the overall experience we had at Gatorland Toyota. Also, a special thanks to general manager, Paul for his connection with me and all his support to not only support Michael but, to make sure my expectations was truly met. Also, a very thanks to internet manager, Michael Cooney for submitting my offer to management for consideration and follow up with me on several occasions. Thank you Gatorland Toyota for your service. We are eternal grateful and we appreciate all you done to make this a success. More

by jacobsec

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Sciotti

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Apr 22, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words and glowing review! We're thrilled to hear that Michael Sciotti and our team at Gatorland Toyota provided you and your daughter with outstanding customer service. Going above and beyond to satisfy your expectations is always our goal, and we're delighted that Michael, Paul, and Michael Cooney were able to make your experience truly memorable. Your appreciation means the world to us, and we're grateful for the opportunity to serve you. Thank you for choosing Gatorland Toyota, and we look forward to welcoming you back in the future!

March 04, 2024

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Because of a terrible experience at another dealership 40 miles south, this was great and negotiated with integrity miles south, this was great and negotiated with integrity More

by japanartbyreiko

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Isaiah Wilcox

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Mar 04, 2024 -

Gatorland Toyota responded

We're sorry to hear about your previous experience. We are glad you had a great experience with us and felt we negotiated with integrity. Thank you for choosing us!

February 29, 2024

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Employee Rating

Cost too much money for sample things. And the wait is really long....those are the two things that bother me most about you. And the wait is really long....those are the two things that bother me most about you. More

by clintoncarroll06924

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nancy Voss, Troy Davis, Justin Miles, Heather Bennett, Ronnie Rogers, Anthony McCray, Robert Davis, Isaiah Wilcox, Eric Palmer

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Feb 29, 2024 -

Gatorland Toyota responded

We are sorry to hear that you're unhappy with the cost of our services and the wait times. We strive to provide value and efficiency to our customers, and it's disappointing we didn't meet your expectations in these areas. Your feedback is important to us, and we will use it to improve our services. We appreciate your business!

January 18, 2024

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Maya is awesome! ! Love My truck! And sales manager Mike is great and super personable .! ! Love My truck! And sales manager Mike is great and super personable .! More

by SAMMY.SLAUGHTER0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maya Ford

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Jan 18, 2024 -

Gatorland Toyota responded

Thank you for your enthusiastic feedback! We're happy that Maya is awesome and that you love your truck. It's great to know that Sales Manager Mike has left a positive impression with his super-personable approach. We appreciate your kind words and look forward to serving you again.

January 05, 2024

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Be aware. Just want to make a sale. Hidden fees, very little discussion or confirmation on price. Say one thing and do the other. Just want to make a sale. Hidden fees, very little discussion or confirmation on price. Say one thing and do the other. More

by chandlerbgoston

Verified Customer

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Recommend Dealer

Other Employees Tagged: Eric Coale

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June 12, 2023

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Rob did a great job finding us a vehicle that is a great match for what we need and want. There wasn't a 2nd key at time of delivery, but came in the next day and Brett in Service had our spare key ready in match for what we need and want. There wasn't a 2nd key at time of delivery, but came in the next day and Brett in Service had our spare key ready in no time! More

by victor

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Barton, Robert Davis , Brett Valentine

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Jun 13, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're thrilled Rob found a vehicle that perfectly meets your needs and wants. We're glad Brett in our Service department took care of the key. We value your business and look forward to serving you again. Enjoy your new vehicle!

April 25, 2023

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Employee Rating

prompt service and friendly staff I I would recommend to a friend and to others thank you! a friend and to others thank you! More

by brianvertucci

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Ainsworth, Bryan Barton, Jonathan Barrientos

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Apr 26, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our prompt service and friendly staff. We take pride in providing exceptional service and it's always rewarding to hear when our efforts are appreciated. We truly appreciate your recommendation and look forward to serving you and your friends again in the future. Thank you for choosing Gatorland Toyota!

March 17, 2023

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Employee Rating

I always have a good experience at Gatorland when I get my car serviced. Thank you. my car serviced. Thank you. More

by KIMBERVAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Ariana Jordan , Brian Bess, Brett Valentine

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Mar 20, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave such a positive review about your recent experience at Gatorland. We are delighted that our efforts have not gone unnoticed and that we have been able to provide you with a consistently positive experience. We appreciate your business and hope to continue providing you with exceptional service. Thank you for choosing Gatorland for your car servicing needs.

March 08, 2023

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Employee Rating

Always feel at home when I visit or come to buy a cat from the dealership. from the dealership. More

by colec1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shad Buchanan, Nancy Voss, Troy Davis, Heather Bennett , Brian Bess, Mike means

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Mar 09, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you always feel at home when visiting our dealership, whether it's to buy a car or simply to stop by. We are grateful for your trust and loyalty, and we look forward to continuing to exceed your expectations in the future. Thank you again for choosing Gatorland Toyota. If you have any questions or concerns, please do not hesitate to reach out to us. We are always here to help.

January 22, 2023

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Employee Rating

Always professional and fast. I appreciate the ease of making an appointment as well. The waiting area and coffee are an added touch I appreciate the ease of making an appointment as well. The waiting area and coffee are an added touch More

by bmodea108

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Iliana Mullins

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Jan 23, 2023 -

Gatorland Toyota responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

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