Michael Colella

Reached out for more info on a vehicle. Responsive initially but did not hear back after the initial few emails. Went in for a test drive but the vehicle had already sold by the time I arrived. It was initially but did not hear back after the initial few emails. Went in for a test drive but the vehicle had already sold by the time I arrived. It was near closing and they were more interested in leaving than gaining a new customer. I was told that I would be contacted regarding possible options similar to the vehicle I wanted. Never heard from anyone. More

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**WARNING** BAIT AND SWITCH **WARNING**, please be aware of deceptive selling practices by this dealer. I was the victim of a Bait and Switch. I had agreed to the purchase of a **WARNING**, please be aware of deceptive selling practices by this dealer. I was the victim of a Bait and Switch. I had agreed to the purchase of a vehicle on a Saturday, credit app was run, deal was all agreed upon. On Monday, salesman contacted me to say that we are still on track for a Wednesday pickup, he even called my insurance company to give them the VIN # of the new vehicle. On Tuesday morning, dealer contacted me to say that they priced up the wrong vehicle in our deal and will be unable to sell me the car we agreed upon at the specified price, but would be more than glad to sell me another car on their lot, that was not comparable to the model I had agreed upon, at the same price. This is just a summary of my experience, I will be setting up an email address shortly and posting it here, so you can contact me and I will provide all the facts of the deal; sales material, and emails from the dealership in order for the community to see that they are dealing with an unethical company. I think these facts will speak for themselves. More

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Excellent service Mike was very very helpful we had to go through two or three different scenarios and he work through our problems it was very very very helpful to get Mike was very very helpful we had to go through two or three different scenarios and he work through our problems it was very very very helpful to get the car we wanted More

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Excellent experience Very comfortable dealing with everyone here. Easy, fast , courteous, accommodating. I was treated very well. In the past, elsewhere as a woman, car de Very comfortable dealing with everyone here. Easy, fast , courteous, accommodating. I was treated very well. In the past, elsewhere as a woman, car dealerships can be intimadating. More

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New Passat lease Easy negotiations with Michael Colella at Shrewsbury Volkswagen. Quick, painless and we left with our brand new Passat the same day. Would definitely Easy negotiations with Michael Colella at Shrewsbury Volkswagen. Quick, painless and we left with our brand new Passat the same day. Would definitely recommend this dealer and Michael (our second vehicle with him)! More

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Excellent experience Micheal was very helpful in navigating the return of my TDI Jetta and the purchase of my new Jetta. I would absolutely recommend Shrewsbury Volkswagen Micheal was very helpful in navigating the return of my TDI Jetta and the purchase of my new Jetta. I would absolutely recommend Shrewsbury Volkswagen. More

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Awesome Michael Colella made leasing a car stress free. He gave me exactly what I wanted and I couldn't be happier with the car I got. Everyone that works the Michael Colella made leasing a car stress free. He gave me exactly what I wanted and I couldn't be happier with the car I got. Everyone that works there is always friendly and cares about their customers. More

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Pressure-less! From sales to finance easy comfortable Transition!! I personally worked with the sales manager Michael Colella. Couldn't ask for a better more kno From sales to finance easy comfortable Transition!! I personally worked with the sales manager Michael Colella. Couldn't ask for a better more knowledgeable salesman!! More

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Great Experience I recently purchased a 2016 Passat from Shrewsbury Volkswagen. I dealt with Max Rolerson & Michael Colella who were extremely professional, fair and t I recently purchased a 2016 Passat from Shrewsbury Volkswagen. I dealt with Max Rolerson & Michael Colella who were extremely professional, fair and thorough .They provided a friendly atmosphere with no pressure, that made me feel comfortable during the whole process! I would highly recommend Shrewsbury VW if you are thinking of buying or for service of a VW. I have been going to them for years. The dealership is attentive and caring and provide great customer service!! More

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Painless experience I would reccomend Shrewsbury Volkswagen to all my fily and friends. They are very professional and thorough. Mike went above and beyond to get me exac I would reccomend Shrewsbury Volkswagen to all my fily and friends. They are very professional and thorough. Mike went above and beyond to get me exactly the car I wanted at the price I wanted to pay. More

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