Michael Berry | Page 2

I always get excellent service and respect from the personnel working at the dealership whether it be from the service, sales or financial staff. personnel working at the dealership whether it be from the service, sales or financial staff. More

by gggreen02 Verified Customer Verified Customer

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I had several concerns with a recent claim and the General Manager Michael addressed them all. I bought my truck there in 2022 brand new. So naturally I selected their service dept for a recent claim. General Manager Michael addressed them all. I bought my truck there in 2022 brand new. So naturally I selected their service dept for a recent claim. This dealership never disappoints. More

by Springmacy Verified Customer Verified Customer

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The people at the dealership are there for you from sales to service. Palestine Toyota is great. to service. Palestine Toyota is great. More

by LARRYM3113 Verified Customer Verified Customer

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Our experience was Amazing buying our new Toyota 4 runner. thank you again Branden Szabo and Palestine Toyota. runner. thank you again Branden Szabo and Palestine Toyota. More

by mike.prater Verified Customer Verified Customer

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Never have had trouble getting my car in the shop for repairs. Always gave me an estimate before working on my car, repairs. Always gave me an estimate before working on my car, More

by lhend_wp Verified Customer Verified Customer

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They are always willing to help and keep you informed on your service. Always exceptional service. your service. Always exceptional service. More

by BRIANKRISTIWADE Verified Customer Verified Customer

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I had my car in the shop a month ago for a front driveshaft replacement and it took almost a month to fix my car then I got it last month and I was out of almost $1500 then I have only been driving driveshaft replacement and it took almost a month to fix my car then I got it last month and I was out of almost $1500 then I have only been driving my car here in Palestine to work and home but the next day when they dropped my car off to me after they so call fixed it my husband and I had to it to Dallas and we noticed something was going on then so we thought it would be the tires because they had my car almost a month. So we checked the tires pressure in them so it still had a little wobble. So on May 6 I had a DR appointment in Tyler so I had to pick my kids up early from school on our way going it got worse with the shaking. They on our way home I didn’t think we was going to make it my kids was panicking and saying mama I thought they fix your car and it was doing any of the shaking and stuff at all. My car felt like it needed new tires and a wheel alignment I’m so disappointed in Palestine Toyota. I contacted them the next morning about my car and now I’m without my car once again they are trying to tell me that I did my car like that which I know I did. So they also said that they don’t know if they did it to my car I feel like they need to fix my car right. He gave me a price on what it is going to cost to fix my car $1300 and some change I don’t have that type of money I didn’t it the first time because I had received my income tax money that a lot of money to go to waste and I’m back to square one with no car. I so aggravated.and I will be letting people know not to take their business there. Sonya Faulk More

by Sonya Faulk Verified Customer Verified Customer

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Good people, great service, outstanding dealership. They have always serviced my vehicles and done an excellent job. They have always serviced my vehicles and done an excellent job. More

by LARRYM3113 Verified Customer Verified Customer

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Not only was my buying experience wonderful the follow-up service has been excellent. This is the best dealership I’ve ever encountered. Everyone is respectful, kind and so very knowledgable! service has been excellent. This is the best dealership I’ve ever encountered. Everyone is respectful, kind and so very knowledgable! More

by CHRISANDMARY263 Verified Customer Verified Customer

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Very professional helpful the waiting area is pleasant and quiet clean very nice will continue to use them and quiet clean very nice will continue to use them More

by RONNIE_TIGER_CR Verified Customer Verified Customer

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