Michael Bergholtz | Page 12

My 2021 Trail Blazer We've been looking for quite some time from one Chevrolet Dealership to another. Elkin's Chevrolet is #1 in my book. The staff and Sales Reps/Special We've been looking for quite some time from one Chevrolet Dealership to another. Elkin's Chevrolet is #1 in my book. The staff and Sales Reps/Specialist truly heard what I wanted and made things happen! I will recommend this dealership to my family and friends. (Tony Dillard and Tyler) I 'm very satisfied with my new Tail Blazer and look forward to doing business again! Thank you... Kathleen White Williamstown, NJ More

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Excellent experience selling my used car to Elkins Mike Bergholtz purchased my used car. He was extremely courteous and professional. The purchase price for my car was very fair. This is the second Mike Bergholtz purchased my used car. He was extremely courteous and professional. The purchase price for my car was very fair. This is the second time I have worked with him and I am extremely pleased. More

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I had a great experience and would highly recommend to everyone! Thank you so much for your professionalism and great deal on my Toyota Camry! everyone! Thank you so much for your professionalism and great deal on my Toyota Camry! More

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Great customer service. I highly recommend Elkins Chevrolet when you have to buy a car. Use car sales manager and sales staff (Teler lee) and Edward finance staff Thanks.!!! Chevrolet when you have to buy a car. Use car sales manager and sales staff (Teler lee) and Edward finance staff Thanks.!!! More

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Hands down the easiest car dealing experience ever! Jeff and Mike made the process seamless and we can’t thank them enough for their trustworthiness and service! and Mike made the process seamless and we can’t thank them enough for their trustworthiness and service! More

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malibu We purchased many cars from Elkins Chevrolet. Always dealt with Lori Simpson. She is the best. We will absolutely be back again! Tom & Judy Har We purchased many cars from Elkins Chevrolet. Always dealt with Lori Simpson. She is the best. We will absolutely be back again! Tom & Judy Harrington More

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Maximizing profit ahead of customer loyalty Over the past 30 thirty years, I have bought 8 cars with a variety of sales experiences, Elkins Chevrolet was the worst one yet. When the dealership Over the past 30 thirty years, I have bought 8 cars with a variety of sales experiences, Elkins Chevrolet was the worst one yet. When the dealership (or any sales transaction), surreptitiously, claims that they are doing you a favor, it becomes the worst experience. Ultimately, the car was purchased, as my spouse truly wanted it. But the experience with the sales manager (Mike) was demonstrably worse than other experiences. Ryan, the salesman, was a nice guy, but who cares, since it is the sales manager who makes the call on pricing. The car was offered at 16,999 online. When we arrived, it had an additional 3000 miles on it because it was being used as a demo, since the dealer took ownership sometime in late November. The car was bought wholesale by the dealership, so they paid somewhere between 12k to 13.5k. They were easily making a minimum profit 15 per cent. The sales manager reduced the cost to 16,499 dues to the additional demo mileage. I felt reducing it another 500 was more than fair (considering 3000 miles were added in 8 weeks and I was a cash buyer), it would have them with a more than reasonable profit, and I would left feeling that they actually put a customer before maximizing profit, and they would have had a customer for life. Another 3 per cent reduction would not have put them out of business. When it came to my reduction request, Mike, the sales manager, gave me the same garbage lines that all dealerships do about aggressive pricing, and this is the best you’re going to get compared to other dealers, since it’s certified you’re going to get a one year warranty and two (!) free oil changes, and blah blah blah. Again, maximizing profit for short-term gains. This is not about me nickel-and-diming them, it’s about getting a reasonable price that I feel good about, and the dealership making their profit. Mike did give us an extra free oil change for good measure. My other car does not have much time left, so a good experience would have brought me back. My advice is to stay away. Lastly, these review sites are fake-dealer-employee-posted-garbage, just like Amazon fake reviews. Who in their right mind would believe that a car dealership has 1500 positive reviews and less than 30 negative reviews? More

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Thanks again for everything the dealership as a whole is a bunch of very accommodating people. Everything went well and was completed in a timely manner. a bunch of very accommodating people. Everything went well and was completed in a timely manner. More

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Pleasent surroundings and a competent staff. Tyler was knowledgeable and there was no pressure. Everyone was very helpful,the tech,was great explaining all the functions.So far good experience. knowledgeable and there was no pressure. Everyone was very helpful,the tech,was great explaining all the functions.So far good experience. More

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Awesome Sales and Service team! Always a pleasure! Did not think twice about coming back for Silverado #2. Great deal on a great truck and a trusted team to stand behind it! not think twice about coming back for Silverado #2. Great deal on a great truck and a trusted team to stand behind it! More

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