Michael Ammerman
Michael Ammerman at Heritage Cadillac

Michael Ammerman | Page 2

Service Consulant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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82 Reviews
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82 Reviews

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82 Reviews of Michael Ammerman

October 06, 2022

Dealership Rating
Employee Rating

Efficient. Considerate. Courteous. Found ongoing problem overlooked by other dealership. Affordable. Recommended upgrades. Also, very helpful in discussing ne More

by Rldraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan

September 28, 2022

Dealership Rating
Employee Rating

Very satisfied. Good work on my car. Thought price for one replacement tire For $370 was too much. Other than that, very happy. More

by mwostratzky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2022

Dealership Rating
Employee Rating

Joe checked me in and reviewed what I was in for and was very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been More

by mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Ignoffo, Burrell Henry

May 15, 2022

Dealership Rating
Employee Rating

This dealership always provides courteous and professional service. Communication thru text keeps all communication timely. Keep up the good work! More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 18, 2022

Dealership Rating
Employee Rating

Best service EVER! Spoke to Joe on the phone to set up the appointment to drop our car off and he was ever so kind and very helpful! Mike helped us upon arrival and he More

by Direilley5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Ignoffo

Apr 21, 2022

Heritage Cadillac responded

We are so happy to hear that you had such a fantastic service experience. We hope to work with you again for the next time you need something!

April 15, 2022

Dealership Rating
Employee Rating

Monday I bought a used 2011 Cadillac DTS from out of state. I brought it in to Heritage Cadillac for an oil change and inspection. I very much appreciate the review and service provided to let me know More

by KevinC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Heritage Cadillac responded

Kevin, thank you for taking the time to leave us such a kind review. We are glad we were able to help you out with your inspection!

February 02, 2022

Dealership Rating
Employee Rating

Super Friendly and quick service! They are always very thorough and even call to remind me when it’s time for an oil change! More

by Naushin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Heritage Cadillac responded

Thanks for leaving us this review! We are happy to hear you enjoy working with our team!

January 04, 2022

Dealership Rating
Employee Rating

Amazing job with guest services, environment is guest friendly and comfortable. Definitely will use this dealer again. More

by Emee2880
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Heritage Cadillac responded

Thank you for this kind review! We are happy to hear you enjoyed working with us. We look forward to working with you again in the future!

December 31, 2021

Dealership Rating
Employee Rating

Very satisfied was complete within 40 min. Car was even washed . Service dept. were very nice and helpful. More

by scottplier2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan

Dec 31, 2021

Heritage Cadillac responded

Thank you so much for sharing such a positive experience. We're extremely pleased to read your comments and we thank you for choosing Heritage Cadillace!

December 30, 2021

Dealership Rating
Employee Rating

Great experience again.But when the car was driven up Great experience again. But when the car was driven up for me it was packed with snow. 3-4 inches piled up. I cleaned it off before I left the lot. More

by jpark75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 30, 2021

Heritage Cadillac responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us for any future vehicle questions or services.

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