Michael Allegretti

I have continued to go to this dealership and I don’t know why, their service department is the worst I have ever seen. Everytime I have brought my truck here they have done absolutely nothing but charge know why, their service department is the worst I have ever seen. Everytime I have brought my truck here they have done absolutely nothing but charge me money. I was just there today for a faulty gas tank/ gas pump constantly clicks when trying to fill up. And they said they tried to get gas and it didn’t take any gas. I was at half a tank and when I talked to the service advisor Emiliano . He said it was full. That was the issue I struggle to get gas and I explained this to them multiple times. And they said they couldn’t do anything till I come back with less gas. Makes no sense. They waste your time and take your money. Stay away!!!! More

Report | Print

I have continued to go to this dealership and I don’t know why, their service department is the worst I have ever seen. Everytime I have brought my truck here they have done absolutely nothing but charge know why, their service department is the worst I have ever seen. Everytime I have brought my truck here they have done absolutely nothing but charge me money. I was just there today for a faulty gas tank/ gas pump constantly clicks when trying to fill up. And they said they tried to get gas and it didn’t take any gas. I was at half a tank and when I talked to the service advisor Emiliano . He said it was full. That was the issue I struggle to get gas and I explained this to them multiple times. They waste your time and take your money. Stay away!!!! More

Report | Print

Ghost car. I went to test drive a vehicle. At the end of the test drive, the salesperson seemed confused and did not know the price. After a few awkward minutes I went to test drive a vehicle. At the end of the test drive, the salesperson seemed confused and did not know the price. After a few awkward minutes, they claimed the car had just been sold. After that, the car was listed online for weeks. More

Report | Print

I just purchased my 2nd new Jeep Grand Cherokee from Napleton. Aterick Burks handled all the transactions and did a great job showing me the Jeep and working through the buying process. Very good sale Napleton. Aterick Burks handled all the transactions and did a great job showing me the Jeep and working through the buying process. Very good salesperson for your team. More

Report | Print

Rafael O. was fantastic. He got me set up with a very sharp car. The process was very smooth and virtually hassle free. was fantastic. He got me set up with a very sharp car. The process was very smooth and virtually hassle free. More

Report | Print

Brought my truck in for a squeaky window and a faulty mirror dimmer, after waiting 3 hours they called me in and said the mirror dimmer wasn’t equipped on that one mirror which was my mistake because I t mirror dimmer, after waiting 3 hours they called me in and said the mirror dimmer wasn’t equipped on that one mirror which was my mistake because I thought it was equipped. For the window they said they couldn’t get it so squeak so they didn’t do anything to it. I have extended warranty on my truck and they said this didn’t cover it for some reason, therefore after wasting 3 hours of my day and doing absolutely nothing they charged me $250 dollars for nothing. Terrible dealership and have nothing but problems here, stay away!! More

Report | Print

Love the Toyota Higlander I purchased here 2 days ago. I asked about an extended warranty and have 2 year coverage, Thank you Alex, Abdul and Team. I asked about an extended warranty and have 2 year coverage, Thank you Alex, Abdul and Team. More

Report | Print

Avoid this dealer if you can, poor service, they don't care about customer's experience at all, they kept my car for 13 days for services without offering loaner or rental car options, I am not using this care about customer's experience at all, they kept my car for 13 days for services without offering loaner or rental car options, I am not using this dealer again, they lost a customer for sure. More

Report | Print

I purchased my 2018 Jeep Wrangler in December, 2022 and have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dea have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dealership in it had over 80 error codes, however the electrical issue cannot be resolved. The platinum warranty that was sold doesn’t cover any of the work because they cannot diagnose the issue. The last conversation I had with the customer service representative was terrible and she apologized for my “feelings” regarding the vehicle situation. I told her my vehicle situation was based on facts and I was contacting the BBB. Do NOT buy from this dealership they are the worst! More

Report | Print

Great experience overall. Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered w Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered with a full wrapped warranty on our RAM (and maintenance and tire and wheel protection, too) Can’t say enough great things about the team here. Ask for Joey and Kissy when you stop in. More

Report | Print