Micah Edwards

I called the Lake Ford dealership before 8am and received a 1 pm oil change and tire rotation appointment same day. I arrived at 12:55pm and left by 2 pm. They even checked brakes. Good service and great tur a 1 pm oil change and tire rotation appointment same day. I arrived at 12:55pm and left by 2 pm. They even checked brakes. Good service and great turnaround time. Thanks to Micah and the Lake Ford team. More

by john.pelkowski Verified Customer Verified Customer

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Easy to work with, very supportive of customer and great communication. Great team thank you communication. Great team thank you More

by legrandd Verified Customer Verified Customer

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I've continually been impressed with Lake Ford and their outstanding service! I have been very happy with the level and quality of care they provide. outstanding service! I have been very happy with the level and quality of care they provide. More

by guerr1am Verified Customer Verified Customer

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I call to make an appointment and the next day they pick up my vehicle and return it when services are complete. I don't have to worry about taking the vehicle to Lake Ford and finding a rise home because o up my vehicle and return it when services are complete. I don't have to worry about taking the vehicle to Lake Ford and finding a rise home because of this service they offer. More

by V Verified Customer Verified Customer

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I don't know who Micah is. I talked to Gena Sanchez. Services on my car were completed in the window of time they said. I have no complaints except I wish I could have had pape I talked to Gena Sanchez. Services on my car were completed in the window of time they said. I have no complaints except I wish I could have had paperwork saying what recalls were fixed on my car. More

by mrsjjross Verified Customer Verified Customer

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They service on my Ford f150 was terrible they didn't wash the car. They broke my front grill which is ridiculous. They left my front hood open luckily when I was driving on the highway I noticed it was wash the car. They broke my front grill which is ridiculous. They left my front hood open luckily when I was driving on the highway I noticed it was open. This was very unprofessional and dangerous. Whoever did the service on the f150 did a terrible job this.is not acceptable especially as a such big company More

by Jaswinder 7 Verified Customer Verified Customer

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Very professional, and clear communication during the whole process. Excellent work done by the body shop, and paint whole process. Excellent work done by the body shop, and paint More

by Davidloper86 Verified Customer Verified Customer

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Prompt, comfortable business center, great work Free beverages while waiting and nice car wash as well. beverages while waiting and nice car wash as well. More

by Vogeldante Verified Customer Verified Customer

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The service department was fast and efficient there waiting area was clean and comfortable and the staff were very friendly waiting area was clean and comfortable and the staff were very friendly More

by Tpolzin69 Verified Customer Verified Customer

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Brought my truck in at an 8am appointment for rattling in the front end. Eight hours later I had still not heard anything. Called and was told my truck was ready. Went to pick it up. They said it was a loose the front end. Eight hours later I had still not heard anything. Called and was told my truck was ready. Went to pick it up. They said it was a loose heat shield that had been tightened up and the problem was solved. Paid $225. Pulled out of the lot, and it is still rattling. More

by DB Verified Customer Verified Customer

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