Micah Edwards
Micah Edwards at Lake Ford
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Micah Edwards

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.1
156 Reviews
4.1

156 Reviews

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156 Reviews of Micah Edwards

March 05, 2025

Dealership Rating
Employee Rating

Everyone was helpful and friendly. The work was done in a reasonable amount of time. More

by khoward68
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 05, 2025

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Easy to make a appointment,the personal very professional they answer all my questions and the service was fast More

by alexcapimartinez
Service Price Transparency
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Recommend Dealer
Yes

March 05, 2025

Dealership Rating
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I had to wait more than 2 hours for just a oil change and a tire rotation, unacceptable! Other than that the service was good, and the price was reduced for the inconvenience. More

by jn722644
Service Price Transparency
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Recommend Dealer
No

March 02, 2025

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I have to leave my car for days at a time for minor repairs. This is rarely a problem elsewhere. It seems you can’t get common parts quickly. More

by kshannon.g
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Recommend Dealer
No

February 26, 2025

Dealership Rating
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They did good work,took care of all my cars needs and let me know what was needed More

by dcb1092
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Recommend Dealer
Yes

February 26, 2025

Dealership Rating
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You guys did awesome! ! It was fast and you guys made it super easy to make it happen. More

by Dessire
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Recommend Dealer
Yes

February 21, 2025

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Good service, but a little slow checking me out. No more info now. Thank you. More

by Nancy Pegelow
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Recommend Dealer
Yes

February 21, 2025

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Came in for an oil change and found out that tech did not put cap on all the way. Found this out after we drove an hour away and it began to smell. I then called the next day and they offered to pick it up a More

by bailey_wolff
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Recommend Dealer
Yes

February 21, 2025

Dealership Rating
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Great service at Lake Ford, very clean. I would definitely bring my vehicle back for service. More

by dgms97
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Recommend Dealer
Yes

February 16, 2025

Dealership Rating
Employee Rating

Lucas is a nice service advisor better then who i delta with previously. Still lacking some communication in regards to car being serviced and never received a call on a rental. Before picking up my car a More

by mariaggr78
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Lucas Sorensen

Feb 27, 2025

Lake Ford responded

We’re sorry to hear that your experience with us did not meet your expectations. We always strive to provide accurate diagnostics and fair pricing, and we regret that you were not satisfied with our service. We understand how important it is to have transportation while your vehicle is being serviced. We do offer complimentary loaner vehicles, but since our fleet is limited, they are not always available. We apologize if this caused any inconvenience. If you would like to discuss your concerns further, we’d be happy to review your situation and see how we can assist you. Please feel free to reach out to us at 414-281-6100. We appreciate your feedback and the opportunity to improve.

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