Mia Mulville
Mia Mulville at Rudy Luther Toyota
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Mia Mulville

Service Drive Coordinator

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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4.9
168 Reviews

I've been working at Rudy Luther Toyota since 2011. I started as a greeter/service runner and after a year and a half, I became an advisor.

Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

Languages Spoken

American Sign Language American Sign Language

English English

4.9

168 Reviews

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168 Reviews of Mia Mulville

September 21, 2023

Dealership Rating
Employee Rating

I brought my Tacoma in to have the rear bumper reinforcement replaced. Nick Laakkonen gave me an estimate but assured me the final price would be adjusted to reflect the actual labor time involved More

by MinneTaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Beyer, Nick Laakkonen

September 21, 2023

Dealership Rating
Employee Rating

I brought my Tacoma in to have the rear bumper reinforcement replaced. Nick Laakkonen gave me an estimate but assured me the final price would be adjusted to reflect the actual labor time involved More

by MinneTaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Beyer, Nick Laakkonen

July 13, 2023

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Employee Rating

My reservation was completed on time and all work was finished properly. The service agent explained to me any concerns and I left a happy customer. More

by Herbmn61
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Somaiah

Jul 14, 2023

Rudy Luther Toyota responded

We're so happy to learn this - thank you so much for leaving us a review and we hope to see you for your next scheduled maintenance.

June 22, 2023

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Employee Rating

I cont to use R. L Toyota due to the service I get from Mia Karnowski. Any issue I have - she resolves. Even though my current extensive repairs failed she is on it More

by karenkmpls
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Rudy Luther Toyota responded

Hi Karen! Thanks so much for your review - we are honored to be your go-to for your vehicle maintenance. We are so grateful to have Mia here on our team and are pleased to learn you've had nothing but great experiences with her and our service team. We look forward to seeing you again next time.

May 07, 2023

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I’ve been with you since 2008 & I can’t imagine going anywhere else, I love Netty, my salesperson & Richard before her with the service department’s Mia being wonderful, keep up the good work. More

by cgoset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Rudy Luther Toyota responded

Thank you so much for your continued business over the years! We are proud to be your Toyota dealer and will work to continue to provide excellent service. Enjoy the rest of your week!

April 27, 2023

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As usual, very good service. Mia explained everything very clear and kind. Waiting room is very nice, too. More

by yprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Rudy Luther Toyota responded

Thank you so much! Mia is amazing - we're so glad you agree. Thanks for coming to see us and we hope you have an enjoyable rest of your week.

April 24, 2023

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The service call was quick & the car was finished when asked. The necessary service was explained & completed. More

by phonon-gob-0p
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Rudy Luther Toyota responded

Hello! Thank you very much for leaving us a review. We're happy to have been of assistance. :)

April 09, 2023

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Employee Rating

Mia went over the maintenance procedures & I would be contacted on completion of the service. She also acknowledged our pre paid maintenance plan made at the purchase in March ‘18 in Olympia, Washington. More

by Gary McCauley
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Apr 11, 2023

Rudy Luther Toyota responded

Hi Gary, thanks for stopping by! It is our pleasure to serve you. If you have any further questions regarding your pre-paid maintenance, please do not hesitate to give us a call: 763-222-2020. Thanks again!

April 09, 2023

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Employee Rating

The people at Rudy Luther have taken great care of me and my vehicle since my purchase there over 10 years ago. From sales to service, everyone has been honest and friendly with me regarding my purchase and More

by bryanbope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2023

Rudy Luther Toyota responded

Thank you so much for your review! We value you as our loyal customer and are always here to help. We hope you have a great rest of your day!

March 25, 2023

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Employee Rating

The overall experience was excellent. The Assistant Manager, John D, explained everything, gave me a fair estimate of the work, and then completed all of the work promptly at the agreed More

by Mark W
Recommend Dealer
Yes

Other Employees Tagged: Ryan "Loups" Louprasong, John Delando (I believe)

Mar 29, 2023

Rudy Luther Toyota responded

Hi Mark, we're so happy to learn that you're pleased with your experience at our dealership and that John was able to take excellent care of you and your vehicle during your service. Please let us know if there is anything you need moving forward. :)

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