320 Reviews
Write a Review320 Reviews of Metro Honda
October 23, 2024
The GSM, Jason Brown, was an absolute pleasure to work with. He and the sales representative, Jesse, were very professional and courteous to my decision making. with. He and the sales representative, Jesse, were very professional and courteous to my decision making. More
Other Employees Tagged: Jose Cornieles, Jason Brown , Jesse James
October 06, 2024
Some issues wasn’t solved, but the salesman and the treatment was good but the car had a small inside part that is broken and I contacted but didn’t receive an answer yet. treatment was good but the car had a small inside part that is broken and I contacted but didn’t receive an answer yet. More
Other Employees Tagged: Genaro Velez
September 18, 2024
I recently purchased my first car from Raychiel and I couldn't be happier with the experience! From the moment I walked in, the staff was welcoming and knowledgeable, making what could have been an overw couldn't be happier with the experience! From the moment I walked in, the staff was welcoming and knowledgeable, making what could have been an overwhelming process smooth and stress-free. More
Other Employees Tagged: Raychiel Lopez
September 15, 2024
Don’t go to this dealership, you can get a better/ similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service. similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service. More
Other Employees Tagged: Sam Jabbar, Joe Diolosa
September 06, 2024
I had a great experience at Metro Honda. Shawn was very polite and professional. I went home with the car I wanted. Shawn was very polite and professional. I went home with the car I wanted. More
Other Employees Tagged: Jose Cornieles, Jason Brown, Raychiel Lopez, David Bivins, Shawn Bertrand, Deidre Daniels, Genaro Velez, Joe Diolosa
August 24, 2024
Worst manager Fernando, big liar, stay away from this dealer. Waste of time, making appointment and discuss things in advance was useless. I have dealt with many dealers including metro honda in the dealer. Waste of time, making appointment and discuss things in advance was useless. I have dealt with many dealers including metro honda in the past but this my first time in 30 years writing a negative review. If i could give them zero stars I would. I have bought from them before many times and referred many friends and family but the way they treated me was unprofessional and disgusting. There was no need for this type of treatment , so I won’t be referring them or going back to them ever. I spoke to christina and valentina via phone and text and they confirmed they had the car that I wanted at their dealership and that I could get the car same day, they even texted me pictures of the car and confirmed car will be there when I arrive at the dealership and that she already discussed the numbers with her manager so everything will be ready when I arrive. When I arrived at the dealership there was no one to attend me and had me wait 20 minutes besides having an appointment and half of the sells people were just roaming around. While I was waiting I had to constantly ask people to get me to meet with val instead three different people came and asked me which car I wanted when they should know in advance as it was discussed with val. Val never showed some other guy name fernando shows up claiming that he is the manager then they set me up with lee but still they went back and forth about the car and in the end it turned out they didn’t have they car in stock, and then fernando started lying about how he could get me the car on Monday if we decide on the price and the price he wanted to offer me was msrp plus taxes and fees with no discount for a car they didn’t have and possibly won’t have. Fernando manager is the biggest liar , in my past 30 years I have bought 20 cars through different dealership but I never met a manager who is a liar like fernando. Fernando biggest liar on the planet stay away from him. He told me they have four stores and a big warehouse and the car was seating in one of the store or warehouse and he couldn’t get the car until we agree on a price, why he couldn’t say he doesn’t have the car. All the dealers offer msrp so why go to dealer like metro honda who lies, plays games, disrespect customers and waste their time. I will inform all my friends on whatsapp, instagram and facebook to not go to them because they waste time and disrespect the customer. More
July 30, 2024
Great sales service and experience. Sales rep gave me several options and worked on getting me a good deal. Finance was a great experience also, gave me several service and warranty op Sales rep gave me several options and worked on getting me a good deal. Finance was a great experience also, gave me several service and warranty options and did not use high pressure tactics to get me to buy anything although I did buy a service plan. Will definitely use again and recommend to others More
Other Employees Tagged: Jesse
July 13, 2024
Disgusting work, I left my car at 7:30am and arrived at 4:00 and it was still not ready, they delivered my car at 5:40pm plus 10 hours and 10 minutes, someone tells me what the xxxx they did in all those h 4:00 and it was still not ready, they delivered my car at 5:40pm plus 10 hours and 10 minutes, someone tells me what the xxxx they did in all those hours? I definitely wouldn't come back here EVER! More
July 03, 2024
I recently leased a 2025 Honda HRV from Lee with finance assistance from Joe D. . The experience was pleasant, helpful and customer centered. I love my car. My sales rep, Lee was top notch and Joe could not assistance from Joe D. . The experience was pleasant, helpful and customer centered. I love my car. My sales rep, Lee was top notch and Joe could not be kinder to me. More
Other Employees Tagged: Rachel Terriogo, Joe Diolosa , Lee Russey, Tracey Correa