Metro Honda
Metro Honda at Metro Honda
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Metro Honda

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Metro Honda

540 NJ-440
Jersey City, NJ 07305

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4.1
320 Reviews
4.1

320 Reviews

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320 Reviews of Metro Honda

October 23, 2024

Dealership Rating
Employee Rating

The GSM, Jason Brown, was an absolute pleasure to work with. He and the sales representative, Jesse, were very professional and courteous to my decision making. More

by SEBASTIANJALIGHT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cornieles, Jason Brown , Jesse James

Oct 25, 2024

Metro Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Jason and Jesse at Metro Honda. Our team strives to provide exceptional service, and it's fantastic to know that you felt supported during your decision-making process. We look forward to seeing you again in the future! Sincerely, The Team at Metro Honda

October 06, 2024

Dealership Rating
Employee Rating

Some issues wasn’t solved, but the salesman and the treatment was good but the car had a small inside part that is broken and I contacted but didn’t receive an answer yet. More

by CLAUDIA.MONTEIRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Genaro Velez

Oct 08, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

September 18, 2024

Dealership Rating
Employee Rating

I recently purchased my first car from Raychiel and I couldn't be happier with the experience! From the moment I walked in, the staff was welcoming and knowledgeable, making what could have been an overw More

by Koike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raychiel Lopez

Sep 20, 2024

Metro Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience purchasing your first car from Raychiel at Metro Honda. Our team strives to provide a welcoming and knowledgeable environment, and it's great to know we succeeded in making the process smooth for you. We look forward to serving you again in the future! Sincerely, The Team at Metro Honda

September 15, 2024

Dealership Rating
Employee Rating

Don’t go to this dealership, you can get a better/ similar deal at a better dealership, they make excuses, never call back if they have to do something, pathetic customer service. More

by AMAN KUMAR LUTHRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Jabbar, Joe Diolosa

Sep 17, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

September 15, 2024

Dealership Rating
Employee Rating

Service was quick and reliable. I didn’t wait long. I would definitely come back for next services More

by ZOUMANA.93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Metro Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and reliable service experience at Metro Honda. We look forward to welcoming you back for your next service visit! Sincerely, The Team at Metro Honda

September 06, 2024

Dealership Rating
Employee Rating

I had a great experience at Metro Honda. Shawn was very polite and professional. I went home with the car I wanted. More

by GMENDEZ215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Metro Honda responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Metro Honda, and that Shawn provided you with excellent service. Congratulations on getting the car you wanted! We look forward to welcoming you back for any future needs. Sincerely, The Team at Metro Honda

August 24, 2024

Dealership Rating
Employee Rating

Worst manager Fernando, big liar, stay away from this dealer. Waste of time, making appointment and discuss things in advance was useless. I have dealt with many dealers including metro honda in the More

by Indrapatel59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 27, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

Aug 30, 2024

Indrapatel59 responded

I think it is too late now, you should not treat customers this way especially returning customers. I am a business man myself and I never let my customers go unhappy because once you loose customer it is almost impossible to gain them back. Regardless, I bought the car very next day from Princeton Honda and they treated me reasonably (it is a win win for both parties). It took exactly 1 hour 20 minutes from the time I entered the dealership till the time I got the car, so Princeton Honda understood the assignment and worked efficiently to close the deal, so moral of the story you are not the only dealer and someone else will sell the car if you don’t, so please tell your staff to be humble, honest and kind so that you don’t have spent time cleaning up their mess because time you will never get back. For now on even if stranger utters the word metro honda, I am making sure they don’t end up in your dealership because I want to help people from wasting their precious time.

July 30, 2024

Dealership Rating
Employee Rating

Great sales service and experience. Sales rep gave me several options and worked on getting me a good deal. Finance was a great experience also, gave me several service and warranty op More

by gidget048
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse

Jul 31, 2024

Metro Honda responded

Thank you for choosing Metro Honda and for sharing your positive experience! We're thrilled that our sales and finance team provided you with excellent service and options without any pressure. We look forward to assisting you again and appreciate your recommendation. See you next time! Sincerely, The Team at Metro Honda

July 13, 2024

Dealership Rating
Employee Rating

Disgusting work, I left my car at 7:30am and arrived at 4:00 and it was still not ready, they delivered my car at 5:40pm plus 10 hours and 10 minutes, someone tells me what the xxxx they did in all those h More

by damarisgallegos15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 16, 2024

Metro Honda responded

We would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, we will be happy to call you at your convenience. Otherwise, please reach out directly so we can be of assistance. Gabriel Martins, Service Manager | gmartins@mymetrohonda.com (201) 451-7111 X 1234

July 03, 2024

Dealership Rating
Employee Rating

I recently leased a 2025 Honda HRV from Lee with finance assistance from Joe D. . The experience was pleasant, helpful and customer centered. I love my car. My sales rep, Lee was top notch and Joe could not More

by SollerMPN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Terriogo, Joe Diolosa , Lee Russey, Tracey Correa

Jul 05, 2024

Metro Honda responded

Thank you for choosing Metro Honda for your recent 2025 Honda HRV lease! We are thrilled to hear that Lee and Joe provided you with a pleasant, helpful, and customer-centered experience. It's wonderful to know that you love your new car and found our team to be top-notch and kind. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, The Team at Metro Honda

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