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Merlyn Melendez

Overview Reviews (8) Inventory (154)

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Merlyn Melendez

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Merlyn Melendez

Service Advisor

Subaru of Port Richey

11613 U.S. Hwy 19
Port Richey, FL 34668

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4.9

8 Reviews

Overview Reviews (8) Inventory (154)

4.9

8 Reviews

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8 Reviews of Merlyn Melendez

November 21, 2024

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Employee Rating

Great dealership with the exception of the finance department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve bought several cars here. He was insulting and tried to bully me in addition to lying to me. More

by RAWUSCG

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Skelton, Frank Servedio, Austin Lindgren, Austin Deliberti, Tori Hill

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November 20, 2024

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Top notch service and sales staff and facility. This is our 2rd vehicle purchased from your dealership. This is our 2rd vehicle purchased from your dealership. More

by mtsnj

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Luis Talavera

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September 12, 2024

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Well trained personnel and quality service. Easy to make an appointment. The waiting area is very comfortable. Easy to make an appointment. The waiting area is very comfortable. More

by RICHARDRNEILSON

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Skelton, Spencer Whitney, Austin Deliberti, Carrissa Williamson, Tori Hill, Justin Hubert, Hannah Young

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Oct 14, 2024 -

Subaru of Port Richey responded

Hello RichardRNeilson, Thank you for the 5-star rating!! We're happy to know you found our online appointment scheduling process to be simple and easy to use, and knowing you enjoyed our comfortable waiting area. We look forward to servicing you and your vehicle in the future! Thank you again.

June 26, 2024

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The purchase was fairly good. We still have the same car. But not sure about service. Everytime, it was $500.oo for this - $500.00 for that. We still have the same car. But not sure about service. Everytime, it was $500.oo for this - $500.00 for that. More

by mike

Verified Customer

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Recommend Dealer

Other Employees Tagged: Chris Baird, Spencer Whitney, Justin Hubert

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June 24, 2024

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Great dealership, the men and women at the service desks will get you squared away. Ask for Spencer as he is the man. A++ from the service to techs. will get you squared away. Ask for Spencer as he is the man. A++ from the service to techs. More

by JAYGIESE47

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Skelton, Spencer Whitney, Eric Regan

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Jul 15, 2024 -

Subaru of Port Richey responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team at Subaru of Port Richey. Your kind words and A++ rating mean a lot to us. We look forward to serving you again in the future! Best regards, The Subaru of Port Richey Team

June 07, 2024

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Employee Rating

Always quick and efficient service. My car was in and out in no time. Elvin’s the best! My car was in and out in no time. Elvin’s the best! More

by Guy

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Spencer Whitney, Austin Deliberti, Carrissa Williamson, Tori Hill, Justin Hubert, Jason Naegele, Michael Espinal, Austin Derosa

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Jun 23, 2024 -

Subaru of Port Richey responded

Guy, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience with our service team. It’s great to know that Elvin and the rest of our team were able to provide quick and efficient service, getting your car in and out in no time. We truly appreciate your kind words and look forward to serving you again in the future! Best regards, The Subaru of Port Richey Team

June 07, 2024

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Employee Rating

I like the service and my mechanic is outstanding the service department should be rated A plus I won't go anywhere else service department should be rated A plus I won't go anywhere else More

by dwilson521

Verified Customer

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Recommend Dealer

Yes

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Jun 23, 2024 -

Subaru of Port Richey responded

Dw... Thank you for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience with our service department and that your mechanic provided outstanding service. Your kind words and loyalty mean the world to us. We look forward to continuing to provide you with A+ service in the future. Thanks for choosing Subaru of Port Richey! Best regards, The Subaru of Port Richey Team

April 27, 2024

Dealership Rating

Employee Rating

This dealer is very comfortable. Our Service Advisor, Merlyn Melendez provided excellent service and went above & beyond in providing us with professional advise and courteous servic Our Service Advisor, Merlyn Melendez provided excellent service and went above & beyond in providing us with professional advise and courteous service. This 2014 Subaru Tribeca is my third Subaru. We plan on being repeat customers. Thank you Ms. Melendez!!!! More

by Jade Cano

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Deliberti, Carrissa Williamson

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Apr 27, 2024 -

Subaru of Port Richey responded

Hello Jade, Thank you for sharing your experience with us. We're delighted to hear from you and thrilled that you're pleased with Merlyn's attentiveness to you and your vehicle's needs. We're here for you when needed! And thank you for your valued business.

Apr 27, 2024 -

Jade Cano responded

Thank you again for excellent service, advise & customer care. Jade & Edwin Cano

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