Meredith Miller

Horrible experience at this dealer purchased 3 VW vehicles from 2021-2023. Didn’t have any issues before. Obviously new staff now, they are only interested in wasting time, they forget details from o vehicles from 2021-2023. Didn’t have any issues before. Obviously new staff now, they are only interested in wasting time, they forget details from one conversation to the next. Just some old school scummy car dealer practices. They were not interested in getting a deal done, just wasting time. I took my business down the road, bought a car same day at a honest dealer. David, Jordan and a finance lady were the individuals I interacted with, just all over the place More

Report | Print

Brandon is the best! We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our questions, and was extremely patient as we worked out the financials. I would never consider going anywhere else as long as I’m driving a VW! Truly, the best experience! More

Report | Print

We had a positive experience working with Stephen. He helped us consider our options and patiently answered all of our questions. The other people at the dealership that we interacted with were all ki He helped us consider our options and patiently answered all of our questions. The other people at the dealership that we interacted with were all kind and helpful. More

Report | Print

They made sure everything got done in less than a day and checked up to be sure I was satisfied. checked up to be sure I was satisfied. More

Report | Print

This is my second time buying from Heritage VW Catonsville. Naz is excellent working deals. Quick and efficient. Makes the car buying easy. I don’t have to spend all day at the dealership. Highly Catonsville. Naz is excellent working deals. Quick and efficient. Makes the car buying easy. I don’t have to spend all day at the dealership. Highly recommend. More

Report | Print

Naz, you did a great job with us and this makes a huge difference always. we will be back for more business with you, Thanks one more time por your help!!!! difference always. we will be back for more business with you, Thanks one more time por your help!!!! More

Report | Print

I had a great experience at heritage volkswagen. My salesperson was very helpful. I recommend heritage volkswagen. My salesperson was very helpful. I recommend heritage volkswagen. More

Report | Print

No regrets in reaching out to this dealership the customer service was great and the team is willing to work with you and make sure you get a great deal and experience in a timely manner. My sales re customer service was great and the team is willing to work with you and make sure you get a great deal and experience in a timely manner. My sales rep Charis and my finance manager Meredith were amazing. I will definitely be recommending my friends and family to shop here in the future. More

Report | Print

Naz was awesome. Easy going, informative, knowledgeable. He made the buying process, which often can be so nerve-wracking, a piece of cake. I was in and out in a c Easy going, informative, knowledgeable. He made the buying process, which often can be so nerve-wracking, a piece of cake. I was in and out in a couple hours between test drive, paperwork, and the Heritage team spiffing up my new Tiguan. Thanks! More

Report | Print

He was very knowledgeable about the car and it's features. Made sure we were very happy with our purchase and was not pressuring us about our decision. features. Made sure we were very happy with our purchase and was not pressuring us about our decision. More

Report | Print