Mercedes Akers

The Lincoln Corsair demonstrated extremely poor quality and proved completely unreliable. Despite being under warranty, dealership technicians were unable to diagnose or repair a recurring parasitic batter and proved completely unreliable. Despite being under warranty, dealership technicians were unable to diagnose or repair a recurring parasitic battery drain. The issue persisted even after the battery was replaced under warranty, requiring third-party roadside assistance to jump-start the vehicle repeatedly.Lincoln Concierge corporate support provided no meaningful resolution. Due to the vehicle being completely untrustworthy, I was forced to trade it in at a substantial loss with only 19,000 miles on the odometer. This facility operates as a high-volume repair center focused on turnover rather than premium brand service and specialized troubleshooting. Avoid this model and dealership. More

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Mercedes was/is amazing to work with! I will forever bring my truck to her for any work. In a world where people treat you like a number, she genuinely takes the time to treat you like a I will forever bring my truck to her for any work. In a world where people treat you like a number, she genuinely takes the time to treat you like a human! She’s professional, compassionate, dedicated and exceptional. Ideal employee for customers. Thank you ! More

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So enjoy doing business with your company, very professional and helpful. call back to cordial and fast. professional and helpful. call back to cordial and fast. More

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This dealership is and will always be seamless and the best in AR as well as surrounding states. Amy Langston has been a smiling familiar face at this location for years. She is always efficiently multita best in AR as well as surrounding states. Amy Langston has been a smiling familiar face at this location for years. She is always efficiently multitasking to make sure everyone feels welcomed and comfortable. Thank you for all of your help!! More

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The mobile Lincoln service is amazing! Did a recall, oil/filter change and tire rotation all in my own garage! Did a recall, oil/filter change and tire rotation all in my own garage! More

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They are friendly, helpful and willing to go the extra mile to help you out. mile to help you out. More

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Best service I have ever had she friendly and all the right questions she kept me apprised of the process very good I will definitely be back thank you right questions she kept me apprised of the process very good I will definitely be back thank you More

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I've known this dealership since I moved here 36 years ago there's been quite a bit of change with this them. ago there's been quite a bit of change with this them. More

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Service was performed timely and professionally, service tech was courteous, informative and engaging. Good experience. tech was courteous, informative and engaging. Good experience. More

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Always pleased with the courteous way I’m treated, the efficiency of the service process, and the actual results of the service. Good dealership for vehicle purchases and service. Good people to deal wi efficiency of the service process, and the actual results of the service. Good dealership for vehicle purchases and service. Good people to deal with. More

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