Melvin Seibel | Page 7

Mel Seibel took great car of us, it was Saturday . . . I spoke with Mel Seibel by phone in the early afternoon on Saturday. He helped us about 4 years ago when our daughter bought her first car, so I aske I spoke with Mel Seibel by phone in the early afternoon on Saturday. He helped us about 4 years ago when our daughter bought her first car, so I asked for him by name. He assisted me first by phone in picking out several options for us to see when we came over later in the afternoon. When we arrived, he was ready to assist us with several options. We drove two cars and decided on one that was displayed on the showroom porch. This car shopping trip was a long time coming, as we had shopped with Mel about 6 months ago, but decided to wait, you see, I was very attached to my 1999 Ford Expedition, which when turned in today, had over 533,00 miles! It has been a great car and I really did not want to part with it. My husband accompanied me because he was afraid I would come back home with the 1999 Expedition! I would seriously consider being in a commercial to highlight the reliable Ford brand. Mel Seibel made quick work of getting the vehicle we chose prepped and ready so that it would be ready when the paperwork was completed. He assisted with the paperwork and had great understanding for our needs and complemented us on our great credit!. Robert in the finance department handled that piece quickly and we were soon headed back to meet Mel. He went over details of the car and even parred my phone through the wi-fi. Saying good bye to my old vehicle, was tough, buy Mel made the process go quickly and smoothly. He took great care of us today, and every time we have come over to Five Star Ford! Thanks Mel for helping us get into a new Red Ford Focus today! More

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Happy Mama! This by far was a great experience. My wife purchased a 2017 Ford Expedition and was help by Mel Seibel. He did an excellent job! Before arriving at F This by far was a great experience. My wife purchased a 2017 Ford Expedition and was help by Mel Seibel. He did an excellent job! Before arriving at Five Star 98% of process was completed. We got in and got out in less than 2 hours and my wife could not be happier! She has had the car officially for a week and is STILL talking about the experience. Thank you Mel for all that you did to make this happen. We all know if mama ain't happy NOBODY'S happy and I have one EXTREMELY HAPPY MAMA! More

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Second Purchase from Five Star Ford We have just purchased our second ford from Five Star Ford in North Richland Hills. This experience, like the last was very good. We asked the salespe We have just purchased our second ford from Five Star Ford in North Richland Hills. This experience, like the last was very good. We asked the salesperson that we had dealt with in the past, Melvin Seibel, to find the model with the options we wanted. The dealership didn't have what we wanted so he spent some time locating the car for us. When he had the car at the dealership he gave us a call and we went in to look it over. We decided we would take the car and the purchase was negotiated. We were given the price that we felt was acceptable and drove the car off that same day. The financial rep at Five Star was very efficient and got our paperwork done in a very short time. We opted to have some after market items added to the car as well. These items were installed the same day we purchased the car and we drove away completely satisfied. More

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Professionals make it worth the drive. My wife and I have been researching F-150's and talking to dealers all over Texas for the last two months. I recently contacted Melvin Seibel about My wife and I have been researching F-150's and talking to dealers all over Texas for the last two months. I recently contacted Melvin Seibel about a vehicle listed on their website and received nothing but straight answers and firm pricing. I contacted him late last Friday about driving up from Waco to see the vehicle. He realized that he would not be there by the time we arrived but it was not a problem! He arranged to have the vehicle brought over from another lot, it was detailed and full of gas, plus he handed us over to Josh Ingram who was fully prepared to handle the sale. We then worked with Jimmy Truong on signing the papers and also met William Conner to discuss the possibility of getting a bed liner. To a person, everyone we dealt with was polite, knowledgeable and very professional. On Saturday, Melvin followed up by calling and offering his assistance if we had any questions about the vehicle. After talking to many poor businessmen during our vehicle search it was refreshing to find a dealership that treats their customers and one another with respect! More

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Easy and Enjoyable Melvin Seibel was a blessing to us, with a servants spirit and friendliness he answered our questions and was not pushy. He helped us get a car we nee Melvin Seibel was a blessing to us, with a servants spirit and friendliness he answered our questions and was not pushy. He helped us get a car we needed while understanding our budget needs. Being down to earth and honest he found out anything we needed to know and helped us feel comfortable with our purchase. We usually try to avoid dealership's because of the pressure we often experience by the dealership's representative. With Mel we did not have this problem. There was no pressure. We went home rested instead of stressed. We were very grateful for his help and the ability to get the car we now have which we enjoy very much. If we were to need another car we would come back to Star Ford and ask specifically for Mel. Thank you, Benny and Jane Walker and Sarah Ennis More

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Awesome experience. Mel is the best salesman ever!! 2 years ago I cought a Ford Flex from Mel. I just traded it in and bought a 2016 ford flex. Mel was my salesman both times. He is the absolute best 2 years ago I cought a Ford Flex from Mel. I just traded it in and bought a 2016 ford flex. Mel was my salesman both times. He is the absolute best salesman ever. He goes above and beyond. Never rushes your decision and makes sure everything is exactly what you want! I will continue to buy everyone of my Ford vehicles from Mel. Thank you for everything!! More

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Good cars, better people. I set out that day to get a car. First I went to 5 Star Ford. They were straight with me at every turn. They gave me the best deal they could. When th I set out that day to get a car. First I went to 5 Star Ford. They were straight with me at every turn. They gave me the best deal they could. When they found out I was a police officer they made sure I got a "first responder" discount. They were polite and accommodating at every step. Even after we told them we were going to check a couple other dealerships. After we showed them the car we were looking at at Westway Ford, they simply said "Well if that's a better deal, then go for, if not come on back and we'll get you this car." I went to Westway Ford, and it was awful. They jerked me around at every step. They were full of crap, and did all but straight up lie to me. I hate games, and that's all they wanted to play. So I left. Eventually they called me with a deal that I probably would've taken, if they had been straight with me from the start. I immediately went back to 5 Star and started the paperwork. I do not at all regret my decision. I chose to buy a car from decent people. More

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Great service I have never spent only 3 hr buying a vehicle. In the past half to a full day wasted trying to make a deal, NOT at 5 Star Ford. Mel was great and even I have never spent only 3 hr buying a vehicle. In the past half to a full day wasted trying to make a deal, NOT at 5 Star Ford. Mel was great and even delivered the truck to me so I did not have to make another 25 mile trip to the dealer. I will be back when the wife needs a new car Thank you Mel. More

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Outstanding experience We were treated very professionally and politely by all we came in contact with at 5Star Ford. I would highly recommend them to anyone looking for a We were treated very professionally and politely by all we came in contact with at 5Star Ford. I would highly recommend them to anyone looking for a new vehicle. I just wish they were closer to where we live (About 100 miles away). More

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Excellent experience One of the easiest transactions, ever with a car dealership. Would highly recommend Mel to anyone looking for a fast and fair transaction. Great exper One of the easiest transactions, ever with a car dealership. Would highly recommend Mel to anyone looking for a fast and fair transaction. Great experience for the second time after purchasing another car a few months earlier for daughter. More

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