Melody Valdez

I recently brought my vehicle in for service, and I had the pleasure of working with Melody. From the moment I arrived, they were professional, friendly, and incredibly knowledgeable. They took the time to the pleasure of working with Melody. From the moment I arrived, they were professional, friendly, and incredibly knowledgeable. They took the time to explain the recommended services in a clear and honest way, without any pressure. Throughout the process, they kept me informed with timely updates and even followed up after the service was completed to ensure everything was running smoothly. The work was completed on time and exactly as promised. It’s rare these days to find someone so dedicated to customer satisfaction. Thanks to Melody this was one of the best dealership service experiences I've had. I will definitely be returning and recommending Kia to others. More

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My service advisor, Melody was very professional and attentive. She answered all my questions and had my vehicle washed and ready in a timely manner. attentive. She answered all my questions and had my vehicle washed and ready in a timely manner. More

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Very good customer service. Really helpful and knowledgeable. Thank you. We are very happy with our purchase Really helpful and knowledgeable. Thank you. We are very happy with our purchase More

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I pick a good to come it wasn’t crowded the came an assist me right away. Gave me the time that they would be finished with my car . Nice and pleasant. assist me right away. Gave me the time that they would be finished with my car . Nice and pleasant. More

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Melody was the best adviser, she was very thoughtful and guided me through the whole process guided me through the whole process More

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Melodie gave me the best customer service, she had answered all my questions and even gave me timely updates on my vehicle!! Great energy, great service. answered all my questions and even gave me timely updates on my vehicle!! Great energy, great service. More

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The service was top of the line! Melody and Eidan Velazquez were so helpful and supportive. I would recommend them 100. Melody and Eidan Velazquez were so helpful and supportive. I would recommend them 100. More

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melody in service is excellent. i really appreciate how detailed orientated the full staff is. i highly recommend this establishment. i really appreciate how detailed orientated the full staff is. i highly recommend this establishment. More

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I took my car for service on Dec 24th 2023 and Melody / customer advisor was helping me from the moment I checked my car in . Melody’s outstanding work made me want to leave a review regarding her outst customer advisor was helping me from the moment I checked my car in . Melody’s outstanding work made me want to leave a review regarding her outstanding professionalism , knowledge , patience and respect that she shows towards her clients as it really made a positive difference in my service experience with Kia of Carson. She was kindly keeping me updated throughout the service progress and clearly explained all the services which were due at the moment and patiently answered all my questions.I truly appreciate her help and recommend Kia of Carson to everyone . Thank you Melody for your amazing work More

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