Melizza Contreras
Melizza Contreras at Rizza Cadillac Buick GMC
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Melizza Contreras

Business Development Representative

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Melizza Contreras

September 07, 2024

Dealership Rating
Employee Rating

Silver Lining in All of It When I found out my GMC Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took More

by Christina Demitro-Ebertsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Rizza Cadillac Buick GMC responded

Thank you, Christina, for sharing your heartfelt experience with us. We're sorry to hear about your accident, but we're delighted that Larry could be there for you and your family during such a tough time. At Rizza Buick GMC, we strive to make each visit memorable, and it’s wonderful to know that Larry’s kindness made a difference for you. We look forward to seeing you again and hope you enjoy your new GMC Terrain! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

June 21, 2023

Dealership Rating
Employee Rating

Very pleasant. Patient willing to work with me. He made my daughter feel comfortable. This car was for my daughter I will be back when I buy a car for myself More

by SOLANOWECHO
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, Patricia Hernandez, Brandon Crenshaw , Can’t remember his name. Nice. Big fellow. He was very entertaining and helpful

Jun 23, 2023

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 22, 2023

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Employee Rating

It was a friendly environment, bright showroom and I had a very knowledgeable and professional salesman, Ryan Baker. More

by MSVINAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Sommerfeld, Ryan Baker , Mike Lorenzo

Mar 23, 2023

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2023

Dealership Rating
Employee Rating

I have to say my husband and I had the very best experience today. Jason was absolutely wonderful. We purchased a non-traditional vehicle, a 15 passenger Ford Transit 350! Between Jason and Mike, th More

by Jessie Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Barclay, Mike Lorenzo

Feb 14, 2023

Rizza Cadillac Buick GMC responded

Jessie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2023

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Employee Rating

Excellent service and fast turnaround time. Very nice service manager and check out clerk, thank you. More

by CWEBER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan

Jan 18, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 14, 2023

Dealership Rating
Employee Rating

Fast, thorough and no surprises! Polite too. I feel respected. It’s a great car and advice from service is appreciated. More

by judy_wojciechowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Rizza Cadillac Buick GMC responded

Judy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 29, 2022

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Employee Rating

Thank you guys for the speedy service thanks for your help ! We are back on the road More

by Carl. I dwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Bert Dutcher, Jim Monahan , Mike Lorenzo

Nov 29, 2022

Carl. I dwards responded

Great Team!

Dec 01, 2022

Rizza Cadillac Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 28, 2022

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Employee Rating

Very professional kind neat concerns of your needs not pushy gave car back cleaned pulled up front and no hassle 👍😊 More

by alnizick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2022

Rizza Cadillac Buick GMC responded

Thank you for providing us with feedback regarding your recent visit! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 20, 2022

Dealership Rating
Employee Rating

Well they were very friendly and thorough. The salesman Nowack was very welcoming and knowledgeable and considerate of me as a buyer. Mike the finance specialist did just as exceptional by fin More

by Foreverart44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo, Marty “Coach” Nowak

Jul 22, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 04, 2022

Dealership Rating
Employee Rating

I’m sorry I chose rizza i’m constantly finding issues with this car and I’m thinking about taking it back More

by CLEVESHAW
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 06, 2022

Rizza Cadillac Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 16, 2022

CLEVESHAW responded

Each time I clean this car l finds more and more issues with it

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