11 Reviews
Write a Review11 Reviews of Melissa Rodriguez
July 24, 2018
We love our Flex We came in because I liked the Flex. David made us love the experience and buy the car from this dealership. He made the car accessible to us and the We came in because I liked the Flex. David made us love the experience and buy the car from this dealership. He made the car accessible to us and the whole experience one we can recommend to others. Thank you David, Serramonte Ford and yay Ford Flex More
Other Employees Tagged: David Martin
June 09, 2018
David M is the man David worked with me from the start and helped me look at 3 different Ford explorer sport models. I never felt pushed into anything with David and he David worked with me from the start and helped me look at 3 different Ford explorer sport models. I never felt pushed into anything with David and he was very up front about everything especially in terms of pricing. The whole staff who I worked with while purchasing the car were very friendly and easy to work with. More
Other Employees Tagged: David Martin
May 29, 2018
Memorial Day Sale Another outstanding experience at Serramonte Ford. This was our seventh vehicle purchased from Serramonte Ford. We have always been treated with frien Another outstanding experience at Serramonte Ford. This was our seventh vehicle purchased from Serramonte Ford. We have always been treated with friendly faces and professional staff and service. Genaris and Jhay were extremely helpful and Danny always works his magic. And Moe always made sure we were taken care of and kept us updated of there progress . Cannot say enough good things about this place , we will continue to come here in years ahead. More
Other Employees Tagged: Daniel Wanardi, Jhay Isip, Generis Reyes , Moe Gharib
May 22, 2018
Quick - Fast - Leased Transaction Two words to describe my experience at Serramonte Ford “ZERO PRESSURE”, I mean “ZERO PRESSURE”!!!!! I called for an inventory check on a extremely Two words to describe my experience at Serramonte Ford “ZERO PRESSURE”, I mean “ZERO PRESSURE”!!!!! I called for an inventory check on a extremely specific Mustang that I seen on Serramontes Website. They held the vehicle until I came in, and I was driving off the lot in under 2 hours!!! I will continue to give Serramonte Ford my business. Everything here is slam dunk. I initially communicated to Jason (manager) that I wanted to deal with a fleet manager, he assured me that his staff Jhay, would fill in his place since Jason was going to be out of the office when I arrived. Jhay was very professional, cut and dry, to the point, no b.s., no used car sales tactics, just plain here’s the vehicle, it sells itself.....I like that. Thank you SERRAMONTE FORD!!!! I love my first leased mustang!!! Proud member of the Serramonte Ford family!! More
Other Employees Tagged: Jason Cooper, Jhay Isip
April 24, 2018
Erick is great! I appreciated Erick communicating via text, having my car ready and going out of his way to make everything smooth. He made for a great car buying exp I appreciated Erick communicating via text, having my car ready and going out of his way to make everything smooth. He made for a great car buying experience (and knew all about the vehicle). Two thumbs up! More
Other Employees Tagged: Erick Torres
April 17, 2018
Very Happy F-150! Very easy. very straight forward individuals here at this dealership. Traded my 2015 Ford Fiesta to get something bigger for my family. Michael found Very easy. very straight forward individuals here at this dealership. Traded my 2015 Ford Fiesta to get something bigger for my family. Michael found the right truck for me in less than 2 minutes. He listens to your needs and wants for a vehicle. Keep up the good work young man! More
Other Employees Tagged: Michael Pagaduan
April 16, 2018
Great experience The guys at Serramonte Ford were super nice, not too pushy and gave me a great deal on my car, trying to work within my constraints. Michael is a The guys at Serramonte Ford were super nice, not too pushy and gave me a great deal on my car, trying to work within my constraints. Michael is a genuine car guy who loves driving them and customizing them. It adds to the experience to be dealing with someone who’s knowledgeable about the performance and mechanical aspects as well. More
Other Employees Tagged: Kristen Phillips, Michael Pagaduan
April 14, 2018
Pleasant, smooth, purchase What a great experience. Smooth and pleasant. Britney did a great job making sure the whole transaction ran smooth as possible. By the time I got to t What a great experience. Smooth and pleasant. Britney did a great job making sure the whole transaction ran smooth as possible. By the time I got to the dealer to sign the paperwork everything was ready and we were out the door in no time. Very organized, friendly , and super helpful. More
Other Employees Tagged: Ching Chou , Britney Wheat
April 11, 2018
👍👍👍👍👍 It was really a grt expereience there. Ppl from sales department finance department were really helpful and awesome. All the staff were very friendly. It was really a grt expereience there. Ppl from sales department finance department were really helpful and awesome. All the staff were very friendly. They help me in every steps. Even the service department is grt. I already told my few friends who are planning to buy a car to visit the place. More
Other Employees Tagged: Alan Martinez, Generis Reyes, Kristen Phillips , Moe Gharib
April 10, 2018
Awesome! We went in to buy a Shelbi GT350 and Michael was there to help us out with the purchase. Not your ordinary dealership, the people working here are ver We went in to buy a Shelbi GT350 and Michael was there to help us out with the purchase. Not your ordinary dealership, the people working here are very professional, courteous, super knowledgeable and friendly. The prices are ridicoulously great. If you are thinking of getting a Ford, especially a gt350, I would highly suggest going into this dealership, they will take good care of you. More
Other Employees Tagged: Michael Pagaduan