Melissa Reiman

I was trying to get back home from out of town when my underplays came unattached. I was thankfully only 10 min from a Ford dealership. I came in very stressed out and at the brink of tears. The lady at t underplays came unattached. I was thankfully only 10 min from a Ford dealership. I came in very stressed out and at the brink of tears. The lady at the service desk was amazing! She completely understood my situation and did everything she could to help me out in that moment despite then closing within the hour. She found a team member to assist me and not only helped me with the entire process in the most supportive way possible but also made the whole experience 100x less stressful. I was so thankful to her and everyone who helped and told them just how thankful my own father was as well for helping me to get the rest of the way home! Truly, the most hospitable and kindness dealership I’ve ever been to! More

by CAITLINSALCAC1 Verified Customer Verified Customer

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I called Canton Ford about scheduling my F150 for some recall work and spoke to Melissa. She told me in detail how long the work would take and scheduled me for the next business day. Drop off at the se recall work and spoke to Melissa. She told me in detail how long the work would take and scheduled me for the next business day. Drop off at the service department was quick and easy and the repair was done in the estimated time. Great communication and friendly employees at this dealership and service department. More

by BoonTX Verified Customer Verified Customer

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Melissa was able to fit my vehicle in for The Works in a reasonable amount of time. reasonable amount of time. More

by ANGELIAPAYNE Verified Customer Verified Customer

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Canton Ford service department always takes care of the problem in a very timely manner and they have always taken care of it the first time, don't have to go back a week or two later with the same problem problem in a very timely manner and they have always taken care of it the first time, don't have to go back a week or two later with the same problem. More

by jcr36144 Verified Customer Verified Customer

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Excellent service Alex is a gentleman and a scholar I don't care what them girls say about him don't care what them girls say about him More

by The other Dan Verified Customer Verified Customer

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Doesn't communicate status of vehicle repairs in a timely manner at this session,had to call often to find out repair status. Had to make a appointment only to be treated as a walk in repair. manner at this session,had to call often to find out repair status. Had to make a appointment only to be treated as a walk in repair. More

by DIRKESDA Verified Customer Verified Customer

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Mellisa was absolutely amazing! She was friendly, knowledgeable and very professional. She’s a real “go-getter”! She was friendly, knowledgeable and very professional. She’s a real “go-getter”! More

by BJ Irvin Verified Customer Verified Customer

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They are always nice and helpful. My luck with a good car was not the last car I got. My luck with a good car was not the last car I got. More

by Tomasaking Verified Customer Verified Customer

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Fast customer service i would recommend them to everyone i appreciate them for taking care of my ford thanks i appreciate them for taking care of my ford thanks More

by vinpotts92 Verified Customer Verified Customer

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Did as they promised Very cheerful staff Car runs great Even offered a free car wash great Even offered a free car wash More

by drdutton Verified Customer Verified Customer

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