Melissa Rauch
Melissa Rauch at Spitzer Subaru DuBois

Melissa Rauch

Sales Consultant

Spitzer Subaru DuBois

1930 Blinker Pkwy
DuBois, PA 15801

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4 Reviews
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4 Reviews

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Dealership Experience

8 mos

Industry Experience

8 mos

4 Reviews of Melissa Rauch

January 09, 2026

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Employee Rating

Wasted 4 days trying to get a car. The first car was sold but the second they took a deposit for but decided to sell it anyways. I was courteous the entire time until they decided to s More

by az0nics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Blake Sechman

Jan 09, 2026

Spitzer Subaru DuBois responded

I am very sorry about your purchase experience. I investigated your concerns. Your initial contact was on an in-stock pre-owned Subaru. Upon receiving your Internet inquiry and initiating a deal it was found that a customer came into the dealership and the vehicle of interest sold. We searched other locations and found a comparable Subaru. We contacted that location yesterday and were told at that time it was available. We generated a deal on that vehicle yesterday for you and today you agreed to the deal and placed a deposit. We immediately contacted the other location to make arrangements to pick up the vehicle and were told that a customer had come into the dealership last evening and purchased the vehicle. We reached out to you and offered options on other vehicles at other locations meeting closely to your needs but you declined. Upon your decline to want to consider other options we immediately refunded your deposit. I am deeply apologetic that the vehicles of interest sold. Please, if you have additional concerns, please reach out to me at 814-371-4444. Don Reich, General Manager

Jan 10, 2026

az0nics responded

This seems like a lapse in the process. I don't understand why the vehicle availability wouldn't be checked prior to accepting a deposit. In the vast majority of business transactions a deposit would only be to secure a purchase. Now I have hard credit inquiries that will affect my car search at other dealerships. A small amount of communication/ coordination could've avoided this entire situation.

December 06, 2025

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Employee Rating

Nicest group of people I’ve ever met! I never felt intimidated through the whole car buying process More

by DLESKOVIC
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conner Ford, Simon Estudante

Dec 06, 2025

Spitzer Subaru DuBois responded

Here at Spitzer Subaru DuBois, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 25, 2025

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Employee Rating

The staff is very friendly from service to sales. Jarod always informs us what needs done on the vehicle. Melissa in sales worked with us on purchasing a vehicle that was in our budget. Simone in f More

by ARM712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Estudante, Jared Voris

Oct 26, 2025

Spitzer Subaru DuBois responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 12, 2025

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Employee Rating

The salesman (Conner) and finance (Simon) were nice to communicate with. Conner helped with looking at options based on my preferences and Simon explained each document and services provided. The sales More

by GLMILLER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2025

Spitzer Subaru DuBois responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Subaru DuBois!

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