Melissa Prochnow

Excellent car buying experience! Everyone was professional, friendly and helpful. Highly recommend!! Felt like I got a very fair deal! Everyone was professional, friendly and helpful. Highly recommend!! Felt like I got a very fair deal! More

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To be frank Luiz Angelo (General manager) I don’t know how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of t how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of the “team” over at Jaguar Land Rover of Sudbury are a despicable representation of customer service. Little to my knowledge that when I bought my 2019 jaguar it would soon end up needing an engine brand new to say the least. Please also don’t get me started on getting any of the paperwork for the engine besides just an engine number for a website that shows you nothing. That being said based on the carelessness of the Jaguar technicians. Not only did my car end up back at the Sudbury jaguar Land Rover dealership location 2x but the service and lack of communication from these people at the dealership Luiz Angelo (general manager) Neil Fishbone(shady salesman) the rest of the “team” disgusts me. I hope that people see this a stick on the side of caution when purchasing ANY vehicle from them. You will be looked down upon if you dress a certain way. Like a blue collar worker like my self if you show up in your work clothes be prepared to get taken advantage of. If you do see a response to this by the people over at Sudbury bragging about how the gave me a loaner car at no cost to me and a new engine free of charge (no money out of my pocket) That’s true. But why would I have to pay for a loaner or a new engine if the technicians on hand did their job properly. I also have pictures of my car collecting dust up on a lift for 3 months…… I drove the car a total of 6 times. The rest of the time was in the dealers possession . Great way to start my new vehicle purchase . Especially when I work so hard to get to be blessed enough to have a car like that. -Justin Strong More

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Best customer service I’ve received in a while. Very professional and hospitable. Everyone was prepared and respected our time. Very seamless experience. Facility was very clean and kept up well . Very professional and hospitable. Everyone was prepared and respected our time. Very seamless experience. Facility was very clean and kept up well . Appreciate the lounge area stocked up with all the snacks while we waited. More

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I am a repeat customer at Herb Chambers in Sudbury for the simple face that they are fantastic there !! Sales and service depts are amazing !! They take great care of their customers !! Compliments to Man the simple face that they are fantastic there !! Sales and service depts are amazing !! They take great care of their customers !! Compliments to Manny , Lawrence and Zash !! All went above and beyond for me !!! More

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I have been to many dealerships and have had my share of poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other Jaguar dealers. They worked with me and were patient, not pushy at all. I am pleased and would recommend anyone looking for a Jaguar or Range Rover to make that drive to Sudbury. You won’t be disappointed. More

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These guys are the best! I’m in love with my Evoque - it’s exactly the one I wanted and the transaction was seamless! Such an amazing first experience with them - ask for Antonio! He’s the best! Huge sho it’s exactly the one I wanted and the transaction was seamless! Such an amazing first experience with them - ask for Antonio! He’s the best! Huge shout out to Lawrence, Keith & Rich as well for getting me in the car of my dreams! They are all so genuine, professional and FAST ✨ THANK YOU ALL!!! More

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