Melissa Miller

Good service Melissa was very helpful. Service was done with good timing. Will come back again. Service was done with good timing. Will come back again. More

by skrmateo Verified Customer Verified Customer

Report | Print

They always take such great care of my car! ! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chr ! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chris, Ron, and Melissa run an awesome department from the advisors to the technicians. Everyone should bring their cars and trucks to Jessup Auto Plaza’s Service Department. They’ll take care of your car with a smile!! Thank you!! More

by lizburgon Verified Customer Verified Customer

Report | Print

Mellisa was courteous and attentive. She made sure my concerns are taken cared of. She's excellent! She made sure my concerns are taken cared of. She's excellent! More

by oryo.gumails Verified Customer Verified Customer

Report | Print

We make the extra trek to Jessup despite a closer option because of their reliable service department. because of their reliable service department. More

by chrisstrople Verified Customer Verified Customer

Report | Print

I needed a new battery so of course I purchased. Shame on Jessup for charging $$ for installing a battery under warranty. Talk about lack of of customer service, but I must say. . that's the w Shame on Jessup for charging $$ for installing a battery under warranty. Talk about lack of of customer service, but I must say. . that's the way life is today. More

by patsyjherrera Verified Customer Verified Customer

Report | Print

Very professional and helpful with all aspects of servicing my vehicle. They were very informative and nice people who care about what they are doing and you. servicing my vehicle. They were very informative and nice people who care about what they are doing and you. More

by msp19662@gmail.com Verified Customer Verified Customer

Report | Print

Good Service except for tire pressure. You over filled and was not corrected as requested You over filled and was not corrected as requested More

by Phappel Verified Customer Verified Customer

Report | Print

excellent service short waiting time for service rider . Waiting time for service oil change enjoy coffee and cold water at the waiting room. Waiting time for service oil change enjoy coffee and cold water at the waiting room. More

by sailabouni Verified Customer Verified Customer

Report | Print

I was in for a repair on a power button that was faulty and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems that loaners should be on hand and ready to provide to customers especially during a repair of a faulty part under warranty on a car that’s only 10 months old. Also, it took 6 hours to complete repair and multiple calls for updates that were never answered. The text link for updates were never updated. More

by andrew.himple Verified Customer Verified Customer

Report | Print

The truck was repaired perfectly and the service advisor was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement is communication on the progress. A call would have been nice with an update. More

by KHRIS.LEET Verified Customer Verified Customer

Report | Print