Melissa Louissaint | Page 12

The reason I would recommend the dealership is because I did get the deal I would have expected on my car. Much of the negotiation was does on the internet and over the phone. There was little haggling to did get the deal I would have expected on my car. Much of the negotiation was does on the internet and over the phone. There was little haggling to get the numbers where I thought they were reasonable. The negative issue was that the car was not at the dealership as expected; it was stuck at the port only a few mile away. The sales person assured me that it would be delivered shortly a couple of times when I asked when in fact it took over a month. She should have been straight with me. When we talked to the manager to get a firm date and time he also was vague. I was under lease with an other Toyota and I did not want to pay another lease payment and have the car delivered the next week and effectively lose my payment (or part of) when turning my other car in. The manager put in writing that the payment on the old lease would be deducted from the down payment of the new lease. The new car was delivered a day after I paid the lease on the old car. The manager gave me a hard time about deducting the lease payment on the new lease. He finally gave in but then Toyota charged me for damage to the car that never was there. They were dishonest. I had any damage to the car repaired only a few months earlier and the body was flawless. I am sorry that I did not review the old car with them in person and gotten an assessment in writing. Beware and be tough when working with these people. More

by SDDAHABSU Verified Customer Verified Customer

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Looked all over North Jersey for a Tacoma that fit my needs. Melissa L. at Hackensack Toyota helped find exactly what I was looking for and gave me a couple of other options too. Melissa was soooo nice, needs. Melissa L. at Hackensack Toyota helped find exactly what I was looking for and gave me a couple of other options too. Melissa was soooo nice, no pressure, made everything very easy, and even after she sealed the deal, she grabbed the keys to a Supra so my son could check it out. Made his day!! More

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I had my 1st service appointment for my new C-HR on a Saturday afternoon at 1:30pm. I usually dread taking my car in for services as it always seems to take all day. It was very busy but my service provi Saturday afternoon at 1:30pm. I usually dread taking my car in for services as it always seems to take all day. It was very busy but my service provider was great in making sure my appointment time was honored, and I wasn't there for more than an hour. They even threw in a car wash as well. Very good 1st impression, and I look forward to future services with Toyota of Hackensack. More

by Elijah J. Verified Customer Verified Customer

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Melissa is a very wonderful person and have a great personality. She is an excellent sales person. From the moment we walked in the show room she worked with us, and was very instrumental in picking t personality. She is an excellent sales person. From the moment we walked in the show room she worked with us, and was very instrumental in picking the right vehicle for us. More

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I love toyota of hackensack ramon is a great salesman 🦦 is clean and nice and they give me good price and they clean my far gooooood is clean and nice and they give me good price and they clean my far gooooood More

by RICHARDCASSO222719 Verified Customer Verified Customer

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Melissa Loussaint Is AMAZING! With professionalism, she got the deal done! I highly recommend Melissa. I was out of the dealership in under one hour got the deal done! I highly recommend Melissa. I was out of the dealership in under one hour More

by MCCASKILL17 Verified Customer Verified Customer

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Melissa is phenomenal in all respects! Helpful and friendly, patient and respectful, and great sense of humor. Loved working with her yet again and would highly recommend to anyone and everyone! friendly, patient and respectful, and great sense of humor. Loved working with her yet again and would highly recommend to anyone and everyone! More

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Melissa Louissaint is an AMAZING salesperson! She helped me to find the perfect car. Melissa is patient, helpful, very attentive, and an absolute pleasure to work with. me to find the perfect car. Melissa is patient, helpful, very attentive, and an absolute pleasure to work with. More

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Comming from CT to purchase my vehicle at Hackensack Toyota was pleasant! Everyone was patient, because the place was closing by the time I had my new truck. I would like to say thank you for helping Toyota was pleasant! Everyone was patient, because the place was closing by the time I had my new truck. I would like to say thank you for helping me to purchase my 2020 TRD Off Road Tacoma. Melissa Louissaint was wonderful to work with and also the administrative side. Thank you again Toyota of Hackensack, Justin Branford, CT More

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Everything went well. Melissa was very helpful and took care of all that was needed to finish the process. She answered all my questions. She helped me find the car that met my requirements. The process care of all that was needed to finish the process. She answered all my questions. She helped me find the car that met my requirements. The process from start to finish was easy. Today is the second day that I am driving the car and very happy with it. Thanks Toyota of Hackensack. More

by HOIMAGING Verified Customer Verified Customer

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