Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 3

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

October 11, 2023

Dealership Rating
Employee Rating

Outstanding professional service, clean waiting area and restrooms. I've been a customer for more than 20 years and return because of Melissa and James LeBran. More

by msjtr42
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Wright, James LeBran

October 10, 2023

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Were very polite at visit, took good care of my vehicle. Only wish the approval for rental was quicker.. More

by Andres Dilbeck
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Recommend Dealer
Yes

October 07, 2023

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Customer service is the best. Employees are doing a great job. Keep up the good work More

by bjclark812@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons

October 06, 2023

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Everyone at this dealership are always helpful and kind. I’ve never had a problem not solved. More

by Lipstick71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Cree Lyons

October 06, 2023

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My experience was stellar, great customer service and technicals were very knowledgeable and accurate in a timely manner. More

by alice.gayles
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Eric Eric, Cree Lyons

October 02, 2023

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Great Ford service for a wiper blade, wheel rotation, and oil change all in one hour. More

by robertpy12345
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach

September 30, 2023

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Awesome staff, I wish they would raise their military discount to 10% not 5%. Thank you ✋🏾 More

by ELLIOT.VILLARREAL
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

September 27, 2023

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Poor communication. Had oil changed 2 months ago and nothing was explained that my engine was in danger of going out. More

by dre2784
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Recommend Dealer
No

September 26, 2023

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Melissa was great at keeping me informed and ensuring that my concerns were met. I loved the personal care of a ride home. Cody informed me of a feature that I was not aware of. Cree, Mr Logan and J More

by Bodhisattva C
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Cree Lyons

September 25, 2023

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Employee Rating

Great service right here at home in my garage. Polite and professional mechanic. Plan on the same next time More

by jonbontekoe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Mike Semik

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