Melissa Lang
Melissa Lang at Grand Prairie Ford
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Melissa Lang

Finance Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.7
115 Reviews

Languages Spoken

English English

4.7

115 Reviews

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115 Reviews of Melissa Lang

November 21, 2024

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Employee Rating

I absolutely loved working with Jackie, I left very happy with my new purchase. GP Ford will continue to get our families business! More

by Alexandria
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

November 17, 2024

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Mr Mercer was PHENOMENAL! 100% we will be back to see him in the future! More

by toddbrwn247
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Nov 20, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We’re thrilled to hear that Jackie made such a positive impact on your experience. We look forward to welcoming you back in the future! Your continued trust in us means a lot!

November 13, 2024

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Ron Smith is the best car salesman out there. He did above and beyond everything. More

by mattbw350
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Nov 14, 2024

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Ron provided exceptional service and went above and beyond to make your car-buying experience a great one. We’re lucky to have him on our team, and we’re delighted he could help you find the perfect vehicle. Enjoy your new ride, and please don’t hesitate to reach out if there’s anything more we can do for you!

November 11, 2024

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Have always enjoyed customer service but it was different this time and not sure if I would use him again More

by MAMOLINAR0412
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, John Huey

Nov 13, 2024

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear you’ve enjoyed our customer service in the past, but we’re sorry to hear that your most recent experience didn’t meet your expectations. We value your input and would love to learn more about what happened so we can improve moving forward. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience next time.

November 10, 2024

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Great service by all members, Especially salesman Ron Smith. The atmosphere Grand Prairie Ford was very welcoming even had free hamburger and hotdogs available for lunch. I would Recommend to others. More

by PARHAMBJ
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Recommend Dealer
Yes
Nov 12, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear you had a positive experience, and we're especially happy that Ron made your visit memorable. We believe in providing a welcoming atmosphere for our customers, and it's great to know you enjoyed the lunch as well! We truly appreciate your recommendation and look forward to serving you again in the future.

November 09, 2024

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Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
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Recommend Dealer
Yes
Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 09, 2024

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They took great care of my wife and I. They understood our budget and needs for a new vehicle and presented us with the best options. More

by Hunter.renfro
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cameron Harris

Nov 12, 2024

Grand Prairie Ford responded

Thank you for your kind words! We’re thrilled to hear that our team was able to take great care of you and your wife by understanding your budget and needs. It's always our goal to present the best options and make the car-buying experience as seamless as possible. We appreciate your trust in us and look forward to helping you again in the future!

October 27, 2024

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If you want a deal come here. Not a Fancy place but, who wants to pay for fancy? More

by darylpaulcampbell
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Young Kim

Oct 29, 2024

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you found a great deal with us. We believe in providing value without the frills, and we're here to help you find the best options for your needs. We look forward to seeing you again!

October 26, 2024

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Muy buen servicio y comunicación a la compra de mi vehículo y me consiguieron el mejor negocio posible More

by kiamil ortiz
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Recommend Dealer
Yes

Other Employees Tagged: Romello Benton

Oct 29, 2024

Grand Prairie Ford responded

¡Gracias por su amable reseña! Nos complace saber que tuvo una experiencia positiva con nuestro servicio y comunicación durante la compra de su vehículo. Nuestro equipo trabaja arduamente para garantizar que nuestros clientes obtengan las mejores ofertas y un proceso de compra sin inconvenientes. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Disfrute de su nuevo vehículo!

October 22, 2024

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Geo literally wouldn’t allow me to leave until he had the best deal for me! I highly recommend this dealership! More

by montaee11
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Geovanni

Oct 24, 2024

Grand Prairie Ford responded

Thank you for your fantastic review! We're so glad to hear that Geo went above and beyond to ensure you got the best deal possible. Your recommendation means a lot to us! If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

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