Melissa James-Hancher

The Dealership was extremely clean and modern. The staff was friendly and helpful. Washington Ford had a nice selection of vehicles available. The staff was friendly and helpful. Washington Ford had a nice selection of vehicles available. More

by ellis.eileen Verified Customer Verified Customer

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Very great dealership to deal with. Gave the best price on trade in and on price overall. Gave the best price on trade in and on price overall. More

by jmdriscoll84 Verified Customer Verified Customer

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Melissa was excellent she was patient and a joy to work with, she spent time to find the Bronco I wanted and the process was very smooth. All was completed on time and extremely helpful. with, she spent time to find the Bronco I wanted and the process was very smooth. All was completed on time and extremely helpful. More

by 4donmc Verified Customer Verified Customer

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Excellent service and great communication. Felt very welcome and treated well. Car was available as promised. Felt very welcome and treated well. Car was available as promised. More

by cmondik Verified Customer Verified Customer

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Had a wonderful transactional experience purchasing a 2025 F-150. Melissa's friendliness is only exceeded by her product knowledge. The entire experience was seamless and we were able to take advantage o 2025 F-150. Melissa's friendliness is only exceeded by her product knowledge. The entire experience was seamless and we were able to take advantage of some great financing offers. You can tell that this the type of dealership that you build a relationship with. More

by jbummr50 Verified Customer Verified Customer

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she was really easy to work with, the experience was easy nothing to complain about easy nothing to complain about More

by blythedale Verified Customer Verified Customer

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A pleasure to deal with. Knowledgable staff that knew about the used trucks they were selling. Knowledgable staff that knew about the used trucks they were selling. More

by v11guz1064 Verified Customer Verified Customer

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Melissa treated me like a friend from the start, was not pushy in any way but did everything she could to get a deal done on a used truck. She even worked with the finance team to get me a better rate than pushy in any way but did everything she could to get a deal done on a used truck. She even worked with the finance team to get me a better rate than my own credit union provided. I highly recommend Melissa to anyone shopping for a new or used vehicle. More

by tabauer73 Verified Customer Verified Customer

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Melissa was a pro at what she does. Pleasure working with her from beginning to the end. Pleasure working with her from beginning to the end. More

by bruce_ken Verified Customer Verified Customer

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Dealer experience was good but very disappointed by the price received. I know, it's my fault for not doing my research but when my used car is priced over 10,000 more than trade in there had to be more m price received. I know, it's my fault for not doing my research but when my used car is priced over 10,000 more than trade in there had to be more meat on the bone. I try to be honest and take people at their word but even taking the "chances" on the truck should not be 10,000+ in difference. The claimed they would have to put in tires on it but according to pictures that isn't the case. Shame on me for not doing more negotiating on both the new truck and the old truck I suppose. More

by henrty01 Verified Customer Verified Customer

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