Melissa Herzog

Great overall experience. Mellisa was super friendly and easy to deal with the first finance person we dealt with was Pushy and overbearing. Oshay stepped in and took over the Mellisa was super friendly and easy to deal with the first finance person we dealt with was Pushy and overbearing. Oshay stepped in and took over the finance he was extremely easy to deal with and not overbearing whatsoever. I would absolutely recommend Mellisa and Oshay we will be doing business with them again! More

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Overall experience was excellent, minus financing with Vincent. Otherwise, we were very happy and pleased with the customer service, especially from Oshay and Melissa! In fact, they definitely made the tr Vincent. Otherwise, we were very happy and pleased with the customer service, especially from Oshay and Melissa! In fact, they definitely made the trouble we had with the finance guy completely worth it. We will definitely want to always deal with them if ever needed!! The following “very poor” reviews reflects our original financing situation/person, not Oshay who went above and beyond to correct the previous mistakes. More

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Very helpful and professional. The sales people were open to our needs and ideas and conscious of our price priorities The sales people were open to our needs and ideas and conscious of our price priorities More

by don Verified Customer Verified Customer

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Nice experience, Everyone keep us informed. They took time to explain everything, what more could you ask for. They took time to explain everything, what more could you ask for. More

by beth.andrews Verified Customer Verified Customer

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Cotoy was always there for what ever I asked for. And kept me up to date with what was going on with the vehicle and how long it was going to be And kept me up to date with what was going on with the vehicle and how long it was going to be More

by Patricia Allen Verified Customer Verified Customer

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My latest experience with Melissa at Midtown Kia was amazing! We needed more space for our growing family and she got me into a new, bigger family car, well within my budget! I am so pleased by her serv amazing! We needed more space for our growing family and she got me into a new, bigger family car, well within my budget! I am so pleased by her service and pleased with my 2025 Kia Carnival! More

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Had the best experience at Midtown Kia purchasing my new car. Melissa made the whole process smooth and seamless from start to finish. Highly recommend going to see her. Oshay in the finance department was car. Melissa made the whole process smooth and seamless from start to finish. Highly recommend going to see her. Oshay in the finance department was equally as great. Making the whole process smooth as well. 10/10 recommend them! More

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Still working on some quality issues with the car. But the crew were friendly. Thanks But the crew were friendly. Thanks More

by ross645 Verified Customer Verified Customer

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Melissa Herzog was the absolute best. She made our buying process smooth and effortless . She was very easy to work with and I would highly recommend her to anyone in the market. She made our buying process smooth and effortless . She was very easy to work with and I would highly recommend her to anyone in the market. More

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Friendly, cordial, respectful, efficient, fair, clear explanations, no pressure. Did not feel at all hounded. explanations, no pressure. Did not feel at all hounded. More

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