Melissa Gonzalez

My partner and I had such a wonderful experience at BMW in Tenafly. From the phone conversations with Melissa to secure our car, to Stefransky in sales and Sean in finance, we were both treated with such r in Tenafly. From the phone conversations with Melissa to secure our car, to Stefransky in sales and Sean in finance, we were both treated with such respect, never feeling any aggression or undue anxiety. The experience buying our first BMW was a great one and certain to be the first of many more. More

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Euna helped me get my dream car. When I had concerns, she did excellent work very professionally. I bought the car from out of state. She did a great job telling me the details of the car and she is into det did excellent work very professionally. I bought the car from out of state. She did a great job telling me the details of the car and she is into details to ensure everything is in the perfect condition to get the car to my hands. I would like to recommend her to others who are looking for your new car. Euna has the experience and knowledge to help you. She can get it done right and fast. More

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The whole team at BMW Of Tenafly are the best. I sent an inquiry online and received a very quick and informative response from Melissa who gave me all the information I needed to come in and see what wo an inquiry online and received a very quick and informative response from Melissa who gave me all the information I needed to come in and see what would turn out to be my favorite car I’ve ever owned! I was lucky to to be matched with Ernesto who didn’t pressure me at all and made it a very easy car buying experience. I was looking for a specific CPO BMW 430i x drive that only this dealership had. It wasn’t even out of the warehouse yet and Ernesto did everything in his power to get the car out to the lot and let me just say when he did I knew that was my car! I test drove it and fell in love immediately, I didn’t even have to visit any other BMW dealers after coming here. I will say since I purchased my vehicle I’ve been browsing just to compare the deal I got & have yet to see any other dealer offer the car with the same specs and such low mileage for the price I paid. Ernesto will treat you like respect and great dignity whether you’re the wealthiest person or not and have you feeling like family which I truly loved about working with him. Last but not least I have to share how great and easy it was to get my financing together with Landon. Even though it’s a business deal you’re doing when dealing with him it feels less formal and more of a great personal experience. I’ve purchased vehicles in the past and this was 1 of the easiest financing process I’ve been through. He sat down and explained all the coverages I’ll have with the vehicle and provided options for when my CPO warranty is up in 17 months. I’d definitely recommend this dealership to anyone that’s looking to purchase a great quality BMW, thank you everyone at BMW Of Tenafly for getting me into a great car! More

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On Line CPO Purchase, June 29, 2020 : - EXCELLENT Salesman - Ernesto!!! - Rushed F & I guy, inattentive to detail - Sean - Pleasant On Line Sales Coordinators, but weak follow throug : - EXCELLENT Salesman - Ernesto!!! - Rushed F & I guy, inattentive to detail - Sean - Pleasant On Line Sales Coordinators, but weak follow through - Melissa - Totally professional follow-up conversation with GM Brock GREAT CAR!!! More

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The Gold standard My wife and I had an amazing experience with the BMW of Tenafly team. Melissa provided us with an appointment that met our busy schedule. Our sales as My wife and I had an amazing experience with the BMW of Tenafly team. Melissa provided us with an appointment that met our busy schedule. Our sales associate Cesar Marrufo, is polite and extremely knowledgeable of the inventory. He was patient in explaining all of our options with purchasing a CPO. Jason Lee, the General Manager was also polite, patient and a true ,"pro", as we finalized our decision on our purchase. More

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How I bought mycar with no hazzle I was able to price my car with few minutes on the computer and couple of phone calls. The Client advisor was very thorough, took time to explain ever I was able to price my car with few minutes on the computer and couple of phone calls. The Client advisor was very thorough, took time to explain everything to me. ..Customer service was excellent More

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Best buying experience ever at BMW Tenafly-Thanks Ernesto!!! I've bought numerous BMWs at several dealers in the past but none come close to the incredible "Family" buying experience I just had at BMW Tenafly th I've bought numerous BMWs at several dealers in the past but none come close to the incredible "Family" buying experience I just had at BMW Tenafly thanks to Ernesto Motta! Ernesto is extremely knowledgeable, treated me like family, made things easy, and has a great sense of humor. Ernesto structured a great deal for me and stayed until 10pm on Friday after closing to deliver it...Amazing! I also want to thank Melissa Gonzalez (internet sales) for holding my X5 and providing a warm welcome to the dealership. Finally, thanks to Sean Mohammed for pulling together a great extended warranty and maintenance package. What an awesome team! I highly recommend you visit Tenafly BMW and see Ernesto if you're looking for a great buying experience. -- Juan D. More

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Ernesto Motta was a true gentleman. I called the dealer after doing an inventory search for a specific vehicle. They scheduled my appointment the next day with Ernesto. The process was I called the dealer after doing an inventory search for a specific vehicle. They scheduled my appointment the next day with Ernesto. The process was smooth and very fair. Everyone was very professional from initial call to financing. I would highly recommend this dealership and especially this salesman. More

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Great experience The customer service I have received from the staff at BMW Tenafly has been great! Steph has been very helpful and accommodating throughout the entir The customer service I have received from the staff at BMW Tenafly has been great! Steph has been very helpful and accommodating throughout the entire process. I am glad I made the switch from Acura to BMW! More

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Fantastic Experience!!! I leased a X3 from Tenafly BMW and it was the best and fastest lease I have ever done. Would recommend to all. Friendly staff I leased a X3 from Tenafly BMW and it was the best and fastest lease I have ever done. Would recommend to all. Friendly staff More

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