Melissa Aguirre
Melissa Aguirre at Norm Reeves Honda Superstore North Richland Hills

Melissa Aguirre

Internet Director

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.1
7 Reviews
4.1

7 Reviews

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7 Reviews of Melissa Aguirre

June 01, 2025

Dealership Rating
Employee Rating

A really unprofessional and unpleasant experience, I got told by Melissa that a car was still available, once I came in , Austin said it wasn't available after asking me so many questions. All I wanted was More

by Cassie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Hamilton

Jun 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Cassie, we understand why this would be disappointing for you and do apologize. If you’d like to discuss this further or there’s anything else we can do to help, please contact Macon Huntsinger at Macon.huntsinger@normreeves.com.

May 23, 2025

Dealership Rating
Employee Rating

The dealership was clean. Curtis as well as other staff were professional, knowledgeable and friendly and did follow-up a few days later to see if I had any questions. More

by dean.borhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman

May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you noting our clean showroom and the professionalism of Curtis and the team. It’s great to hear our follow-up calls helped answer any lingering questions—your comfort is our priority. Thank you!

May 12, 2025

Dealership Rating
Employee Rating

We love our new CRV! Purchasing at Norm Reeves in NRH was a super great experience! Saul and Melissa gave such wonderful help along with Nick in financing! More

by ljtucker96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Leyva

May 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your experience! We’re thrilled to hear you love your new CR-V and that you had a great time with Saul, Melissa, and Nick. Let the good times roll out there on the roads!

May 09, 2025

Dealership Rating
Employee Rating

I can only say good things about Saul at Norm Reeves. Saul was very easy to deal with and also very knowledgeable of his products. Once our purchase was complete, he was very helpful setting up some thin More

by ljtucker96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Leyva

May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words read like poetry to Saul’s ears! We’re delighted he could set up your CR-V and make everything feel effortless. Thanks for sharing the love.

April 18, 2025

Dealership Rating
Employee Rating

Overall it was a great experience. I was able to get the vehicle I wanted at a fair price. More

by william.ely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s great to hear we could make your visit a positive one. Your kind words mean a lot, William.

April 11, 2025

Dealership Rating
Employee Rating

The dealership was great and I would return. I did deal with multiple individuals (almost excessive) and there was quite a range of ratings on the customer service amongst them. More

by sayumm3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Yvette Garza, Angel Flores , Austin Hamilton - 5 stars, Zackary Frausto -5 stars

Apr 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're glad you had an overall positive experience, and we hope to deliver another 5-star visit next time. Do you have any other feedback for our team? Please message us directly; we'd like to hear from you!

April 11, 2025

Dealership Rating
Employee Rating

Service center was great, I appreciate their help and efficiency with the needs on my car. More

by sayumm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Yvette Garza, Angel Flores , Austin Hamilton - 5 stars, Zackary Frausto - 5 stars

Apr 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your 5 stars! We appreciate you and hope you'll check out our service specials next time you need assistance.

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