Melinda Filer

It does not matter if you have an appt, they will keep your vehicle all day and not give you any updates. If you ever plan to return , do yourself a favor and DO NOT fill out a customer service survey. Th your vehicle all day and not give you any updates. If you ever plan to return , do yourself a favor and DO NOT fill out a customer service survey. The service advisor is given your name when you leave a negative review and will xxxx with you and your car. Melinda Filer is the worst service advisor ever. I will never return to this Chevy dealership for service nor to buy a vehicle after the way I was treated. Before my horrid experience I had purchased several cars with extended warranties from this dealership. Penny the manager definitely knows how to de-escalate a bad situation, so kudos to her on her skills. More

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I brought my car in for an oil change on a Saturday. I checked it in at 10:54 and was told it would be done around 3:00. My husband picked me up and our kids and I ran errands for the afternoon. I drove I checked it in at 10:54 and was told it would be done around 3:00. My husband picked me up and our kids and I ran errands for the afternoon. I drove back to the dealership at 3 o’clock only to find they hadn’t started on my car, nobody had called me to tell me it wouldn’t be done by three and made me feel like an idiot because they said they were “short staffed” and I was a “walk-in” so she was surprised I would come back at three. Either way, communication goes along way. I actually wouldn’t have minded, leaving it longer, except the look I got from the advisor when I was surprised it hadn’t been completed. I asked for my car back, with no oil change and no real apologies. More

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Melinda was my advisor for my last service on my 2023 Chevy Colorado she was great she definitely knows the product. She has the know-how and experience to take care of her customers! Thank you so much M Chevy Colorado she was great she definitely knows the product. She has the know-how and experience to take care of her customers! Thank you so much Melinda! More

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Melinda Filer is awesome! Truck got fixed quick , diagnosed issue, good communication. Truck runs great! Great employee of Chevy! Thanks, Mike W Truck got fixed quick , diagnosed issue, good communication. Truck runs great! Great employee of Chevy! Thanks, Mike W More

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I was very pleased with how Melinda Filer treated me on my last service visit. I am cautious about leaving my car in the hands of others, but Melinda put me at ease and seemed very knowledgable. my last service visit. I am cautious about leaving my car in the hands of others, but Melinda put me at ease and seemed very knowledgable. More

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I will never use Roseville Chevrolet again they stripped my oil plug then tell me they would replace it but I pay have for the oil which I agreed to but felt was wrong. They lied never fixed any thing. This my oil plug then tell me they would replace it but I pay have for the oil which I agreed to but felt was wrong. They lied never fixed any thing. This is their responsibility as far as I am concerned. Not good customer relations at all More

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