Melannie Arce

Melanie was super responsive during a very tough time for us. Our daughter’s car was destroyed in the Eaton fires and Melanie and the rest of the staff were diligent with helping us find a new one. I could n us. Our daughter’s car was destroyed in the Eaton fires and Melanie and the rest of the staff were diligent with helping us find a new one. I could not have asked for a better experience! More

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Melannie was great and I felt like she truly cared about what she was doing. I feel like she genuinely cared about my interests in a car and explained everything in such a good manner. She’s very kind and i what she was doing. I feel like she genuinely cared about my interests in a car and explained everything in such a good manner. She’s very kind and if I were to buy another car, I would definitely come back just for Melannie! More

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My experience was the best Melannie was very professional she made my first time buying a car very easy. She walked me thru all the paperwork and helped me get the right car for me and my kids. We are loving she made my first time buying a car very easy. She walked me thru all the paperwork and helped me get the right car for me and my kids. We are loving the car and are very excited for the future. Thank you Groudy Honda and Melannie Arce. More

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Staff was ready to help us out once we arrived and we were greeted in a welcoming manner. were greeted in a welcoming manner. More

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I have no idea where to even start. My heart is so full! and content with the amazing support and patience that I received at Goudy Honda, from Melannie and Jeffery supporting me all th My heart is so full! and content with the amazing support and patience that I received at Goudy Honda, from Melannie and Jeffery supporting me all the way, guiding me, and being so patient with me to also respecting my desires and meeting beyond my standards, to having financing member Bijan being so detailed and supportive. Goudy Honda most defenitly over met my standards and without a doubt helped me beyond what I could of asked for, I know we hear this so much from other reviews where they say “just like family”, yet never in my life had I ever experienced or faced that “just like family” treatment until NOW! Goudy Honda! NOT ONLY treated ME JUST LIKE FAMILY but truly took care of my wishes and not ONCE did I feel pressured, Goudy Honda gave me such an amazing memorable experience that truly literally had me driving away the lot with the biggest smile! That I never thought I would experience and have! I had not smiled like that in such a long time ! I cannot over express my gratitude to Jeffery Setiabudi Melannie Arce Bijan THANK YOU ALL FOR MAKING ME ONE ENTIRE HAPPY CUSTOMER! More

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Melannie was great and insightful. I will be recommending her to everyone I know. 10/10 I will be recommending her to everyone I know. 10/10 More

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Melannie was very friendly and helpful when explaining the features of the civic I was interested in. Both she and David made the whole process quick and easy, and I had a great experience overall 😎 the features of the civic I was interested in. Both she and David made the whole process quick and easy, and I had a great experience overall 😎 More

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An amazing experience for a warranty repair. Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgott Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgotten. But once the mailer arrived, I called Goudy, and they set me up for a 2 business day later appointment. While there, another warranty item came up and could be serviced the same day. The waiting area is clean, safe, and easy to work in, with free WiFi, complimentary beverages and accessible restrooms nearby. The service manager kept me updated on their progress, and service was completed ahead of schedule, and all covered by warranty even after 5 years. Everyone was warm and welcoming, and this was definitely a best of industry experience. More

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Great customer service from all the employees that assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purch assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purchase and will continue to always choose Honda. This is our third purchase with Honda. Thanks once again for all your help Melannie and the Honda team! More

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Love Goudy Honda! Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. More

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